Customer Service Representative (Bilingual)
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Bilingual high school graduate with a B2 level of English and strong communication skills. Known for being responsible, a fast learner, and having strong interpersonal abilities. Seeking an opportunity in a call center where I can develop my skills and provide excellent customer service.
(2025-02 - 2025-08)
Responsible for teaching English to students of different levels, strengthening communication skills in both English and Spanish. Experience in customer service, answering questions, and adapting to each student's needs, developing active listening, empathy, and service-oriented skills.
(2025-09 - 2026-03)
Responsible for translating documents from English to Spanish and vice versa, ensuring clarity, coherence, and accuracy of the original content. Developed skills in reading comprehension, writing, and attention to detail, meeting deadlines and adapting language based on context.
High School Diploma - Emphasis in Tourism - Miguel de Cervantes School (2024)
Technical Program - Web and Mobile Application Development - Minuto de Dios University (2025)
