Agathe Queffelec

Professional with over 15 years of experience in hotel management, tourism, and customer service, including operations management, administration, accounting, front desk, and booking and tour coordination. Trilingual (French, Spanish, English) with additional experience in translation and interpreting. Proven ability to lead teams, streamline administrative processes, and deliver high-quality customer experiences in multicultural environments.

General Manager at Pizzeria (2018-01 – Present)

• Managed all aspects of the business: administration, accounting, and daily financial control.
• Led staff teams, optimizing shifts and operational processes to improve service efficiency.
• Upheld high standards of customer service in a high-turnover tourist environment.

Manager at Glamping (2014-01 – 2024-01)

• Ran the full accommodation operation: reservations, front desk, accounting, and guest care.
• Coordinated and organized tours and tourist activities for international visitors.
• Handled guest reception, ensuring a smooth, personalized stay.

Interpreter / Translator at Nicoya Court (2022-01 – 2022-12)

• Provided French–Spanish legal interpreting and translation in court proceedings.

Freelance Translator at Freelance (2014-01 – 2016-12)

• Translated web content and marketing materials for businesses in the tourism and hospitality sector.

Legal Translator at Freelance (2015-01 – 2015-12)

• Performed specialized French–Spanish legal translations.

Barmaid at Bar Restaurante El Santa Marta (2010-01 – 2014-12)

• Served customers in a high-volume setting, handling orders, cash, and bar service.

Receptionist at Hôtel Le Val Claret (2009-01 – 2010-12)

• Managed check-in/check-out and guest services at a seasonal ski hotel.

Receptionist at Tourist establishment (2004-01 – 2009-12)

• Provided customer service and front desk management at a tourist establishment.

Au Pair at Private family (2003-01 – 2004-12)

• Achieved fluency in English and gained experience adapting to an international cultural environment.

Vocational Training in Foreign Trade (Export) Assistant – CNFDI (2020-01 – 2021-12)

Bachelor's Degree in Art History – University of Lille (2010-01 – 2013-12)

Photography – School of Applied Arts in Photography (2006-01 – 2008-12)

LEA in Applied Foreign Languages – University of Rouen (2004-01 – 2005-12)

First Certificate in English (FCE) – Perth, Australia (2003-01 – 2004-12)

Baccalauréat in Economics and Social Sciences – Pont-Audemer High School (2002-01 – 2002-12)