AUG 2023 - MAY 2024 | BUSINESS ANALYST - FREELANCER
- Data analyst
- Define requirements for new projects
AUG 2021 - JUL 2023 | IT BUSINESS ANALYST - B&T CONSULTING GROUP
Client: Abbott
- Business-IT Projects
- Implement cybersecurity policies and tools
- Define requirements for new projects
- Technical Support (ServiceNow)
- Coordinated some tickets that did not
- reach the appropriate support group
- Tier 2 - Application support
- Critical Application Support
- Support old applications
SEP 2019 - AUG 2020 | SOFTWARE ENGINEER - CRITECH RESEARCH, INC.
- ISO 13485 and ISO 9001
- Medical Devices testing
FEB 2016 - MAY 2019 | SAP BUSINESS ANALYST - MEDTRONIC
- Team leader
- SAP Master Data Configuration
- Quality procedures (create, modify
- and train)
- Interdepartmental projects
- Continual improvement projects
- Software Life Cycle