Daniel Mendoza

3+ years experience in HR related tasks. Spanish, English, Portuguese fluent. Microsoft environment experience.

I’m an attention to detail-oriented, fast learner,

and multitasking person.

I like to use critical thinking in all my decisions and come up with simplified but effective solutions.

My skills come hand to hand with my emotional intelligence, my empathy, effective communication skills and my willingness to help others, both in my team and my target business partners.

Disability Benefits LOA Case Manager – Amazon - 2020 to Present

Responsible for managing employee’s leave of absence services and related benefits under Canada labor law in customer service role.

Internal communications with employees, managers, local HR sites, HR business partners, accommodation services,

insurance and benefits companies, and legal stakeholders.

Attendance management within company compliance,

including approval and denials of pregnancy, medical,

personal and legislative leave of absence and their related benefits or termination processes.

Pay benefits issues investigation and resolution with Payroll teams in on and off cycle payments.

Human Resources Management Systems usage.

Data analysis and report to business leaders and HR

Managers for decision making process.

Point of contact, training developer for new hires in the role,

QA audits, coaching and mentoring role for peer metrics.

Industrial Engineering - Universidad Estatal a Distancia

2023-Present

Electrical Engineering - Universidad de Costa Rica

2010 - Present