Dixie Sánchez

Creative and communicative professional working collaboratively in team environments. Skill in communication with a strong willingness to learn and embrace new challenges. Seeking opportunities to expand my professional experience while contributing innovative ideas and productive solutions.

Customer Service & Operational Support at D’Four Café (2022 – Present)

• Provided friendly and efficient table service
• Maintained cleanliness and organization of the workplace
• Assisted with daily operations and basic coordination tasks
• Supported decoration and in-store marketing activities

Sales & Advertising Assistant at Grupo VM Latino (2025-09 – 2025-12)

• Managed and followed up with prospective clients through phone calls, email, and video meetings.
• Coordinated client meetings and managed scheduling through Google Calendar.
• Maintained communication and follow-ups with clients throughout the sales process.
• Supported the preparation of visual materials for client presentations.

Advisor I – Chat Support at Concentrix (2024-06 – 2025-03)

• Provided 100% English-language customer support through live chat.
• Assisted customers with technical issues, providing clear and efficient solutions.
• Managed multiple customer interactions and digital tools simultaneously.
• Maintained professional written communication in a fast-paced support environment.

Technical Degree in Graphic Design – Instituto Tecnológico de Costa Rica (2026)

Bachelor’s Degree in Advertising – Universidad Latina de Costa Rica (2019 – 2022)

Technical Degree in Photography and Digital Editing – Universidad Latina de Costa Rica (2018 – 2018)