Senior OTC Analyst
Enviá una oferta de trabajo directamente a este candidato
Seasoned Industrial Engineer with 10+ years of international experience driving high-impact results across Finance Operations, Order-to-Cash, Credit & Collections, and International Sales.
I specialize in improving cash flow performance—reducing delinquency, optimizing DSO, and strengthening revenue execution—through data-driven decision-making, process optimization, and cross-functional leadership. My track record includes leading ERP and global transformation initiatives, integrating business and IT, and influencing senior stakeholders across LATAM, Europe, and APAC.
Known for building strong executive relationships, managing high-risk portfolios, and thriving in complex, fast-paced environments. I bring clarity, structure, and measurable business impact to every challenge. 🚀
NED College - Dublin, Ireland
Oct 2023 – Sept 2025
Professional experience working in Europe outside my comfort zone,
collaborating with multicultural teams and supporting clients globally.
Gained a strong understanding of the full sales process, complementing a previous background in collections. Managed end-to-end customer journeys across LATAM, Europe, and Asia, ensuring process accuracy,
compliance, and timely billing through strong cross-functional coordination.
Cargill- Heredia, Costa Rica
Apr 2022 – Aug 2023
Reduced delinquency and improved working capital through risk-based collection strategies and active management of high-risk portfolios.
Led process optimization initiatives, including SOP creation and system transformations, improving efficiency, compliance, and audit readiness.
Resolved complex disputes and customer escalations, protecting revenue flow while strengthening long-term client relationships.
Mentored and guided cross-cultural teams, driving performance,
accuracy, and global process alignment
Bayer- Heredia, Costa Rica
Jan 2018 – Mar 2022
Coordinated regional O2C operations, managing task allocation,
performance tracking, and SLA adherence across teams.
Resolved complex collections disputes and credit escalations, optimizing cash flow while maintaining strong client relationships.
Delivered senior-level financial insights, including KPI reporting, credit committee support, and leadership of transition initiatives to ensure
Systems compliance, audit readiness, and robust SOPs.
DHL- Heredia, Costa Rica
Oct 2014 – Dic 2017
Supported Accounts Receivable operations by processing multiple payment methods, resolving unapplied cash, coordinating with Treasury and GL teams, and producing AR reports and KPIs to maintain DSO targets,
while contributing to SOP improvements and internal audits to ensure process accuracy and compliance.
