Julio Avendaño Oses

Experienced professional with a background spanning CAD design, retail operations, internal auditing, e-commerce, customer service, quality assurance, inventory control, and process improvement. Proven ability to work under pressure, analyze information, identify discrepancies, maintain quality standards, and collaborate with cross-functional teams to meet deadlines. Detail-oriented and naturally curious, with a strong interest in understanding how processes and systems work.

CAD Designer at Align Technology (2023-01 – 2026-06)

• Designed and modified digital orthodontic models using CAD software.
• Reviewed cases to verify accuracy, quality, and compliance with established requirements.
• Collaborated with production teams to meet deadlines and maintain workflow efficiency.

Store Coordinator at Novex (2021-08 – 2022-12)

• Managed daily store operations, staffing, payroll, inventory audits, opening and closing procedures.
• Coordinated operational activities while maintaining accuracy, service quality, and compliance.

Online Sales Manager at Ferretería EPA (2019-10 – 2020-10)

• Led online sales operations and coordinated customer service, complaints, fraud analysis, and logistics.
• Supported efficient order management and resolution of customer issues.

Audit Analyst at Ferretería EPA (2017-01 – 2019-12)

• Performed internal audits for Costa Rica and Guatemala.
• Analyzed findings and presented audit results and recommendations to management.

High School Diploma – Colegio La Aurora (2008-12)

Architecture and Urban Planning in Architecture and Urban Planning – Universidad Interamericana (incomplete)

Executive Bachelor's in Business Administration – Universidad Latina (incomplete )