Pavel Romanov

Sales and customer service professional with account management experience across cargo, real estate, agriculture, chemicals and international business settings. Known for problem-solving, stakeholder coordination, and CRM-based outreaches across leads, customers, and partners; fluent in English and advanced Spanish.

Sales Executive at AIX Cargo (2020-11 – Present)

• Managed lead and customer communications across calls, email, and messengers in CRM
• Coordinated service requests, cost confirmation, and order follow-up
• Resolved distinctive customer requirements and prepared leads for contract signing

Sales Manager – Real Estate at AN Na Petrovke (2020-01 – 2020-11)

• Supported real estate sales workflows by studying business process and legal aspects
• Prioritized client outreach, service presentation, and relationship management
• Coordinated approval and transaction steps using professional websites

Project Manager at Zavuch.info (2019-01 – 2019-07)

• Planned and adapted requirements, arranged meetings with organizations across Europe, the USA, Africa, and Asia, and maintained reporting documentation in CRM
• Identified decision-level partners to help resolve organizational, financial, informational, and professional issues

Commercial Director at Energy Start LLC (2013-11 – 2019-01)

• Managed assigned task execution
• Supported assortment decisions through demand study
• Maintained warehouse balances
• Prepared information documentation
• Used 1C "Commercial Management" CRM/ERP to support promotions, discounts, and assortment control

Country Manager at CP Intertrade (Charoen Pokphand Foods) (2009-01 – 2013-06)

• Managed marketing, sales, and logistics activities for food supply operations from South East Asia
• Prepared proposals from customer needs
• Presented sales plans and market analysis to head office
• Resolved complaints and delivery or payment issues

Sales and Customer Service Manager at Exelco Services (1996-02 – 2000-04)

• Advised clients on property options in Nicosia and coastal areas
• Assessed locations and conditions
• Supported related services
• Arranged payment coordination

international relations – MGIMO University of International Relations