Yecdanny Salas
Customer Service, Technical support, Back office
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Sobre mí
21 Years old, interested in following an IT/ technical support focused career.
Experiencia
Driven Customer Service Representative with proven expertise in problemsolving and technical support, honed at Bosch. Excelled in resolving customer complaints with empathy, enhancing loyalty. Skilled in multitasking and leveraging Microsoft Office to streamline data management. Achieved significant reductions in wait times through effective active listening and rapid issue resolution. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Confident Computer
Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Over 2 Years of professional expierence.
Educación
High School Diploma: Liceo Samuel Saenz Flore
