Simona Ban

Qualified in Environmental Management and Marine Spatial Planning, with academic training in environmental legislation, GIS, marine governance, and environmental assessment. Experienced in compliance-focused environments, with strengths in data analysis, quality assurance, policy interpretation, and team leadership. Seeking new opportunities in environmental and sustainability sectors.

Professional Membership: Graduate Member of CIWEM (GradCIWEM).

Generative AI Annotation Specialist at Covalen (2025-09 – 2026-06)

• Reviewed and refined datasets to improve AI model accuracy and output quality.
• Conducted precise data evaluations and factchecking to isolate structural ambiguities, factual errors, or algorithmic bias, ensuring 100% compliance with corporate safety guidelines.
• Maintained rigorous quality control within high-velocity, deadline-driven QA workflows guarantee data reliability and platform integrity.

Trust & Safety Associate at Accenture (2024-02 – 2025-08)

• Conducted precise content reviews using specialised tools, ensuring compliance with platform guidelines and policies.
• Investigated and resolved complex content issues, collaborating with the wider Trust & Safety team to maintain a secure online environment.
• Reviewed 100+ pieces of digital content daily while maintaining a 98% accuracy rate against community guidelines.
• Actively contributed to process improvement initiatives, supporting enhancements in content review methodology and operational efficiency.
• Communicated effectively within a dynamic team environment, adapting to evolving policies and consistently meeting SLA commitments.

Supervisor at The Health Store (2023-09 – 2024-02)

• Supported daily retail operations and ensured smooth store performance.
• Maintained inventory control and stock accuracy.
• Delivered customer-focused service and product guidance.
• Supported sales targets through customer engagement and operational efficiency.

Store Manager at Costa Coffee (2015-01 – 2023-12)

• Directed all day-to-day operations, financial auditing, and administrative workflows for a high-volume flagship location, while temporarily scaling management over three additional regional stores.
• Enforced rigorous health and safety compliance protocols across all managed sites, executing comprehensive internal site and stock audits.
• Led, trained, and mentored a cross-functional team of 15–20 personnel, introducing administrative process optimizations that successfully reduced scheduling conflicts by 20%.

Freelance Interpreter at Translation (2019-01 – 2023-12)

• Provided interpretation services in legal, medical, and administrative settings.
• Ensured accurate communication between stakeholders.
• Maintained confidentiality and professional standards in all assignments.

Postgraduate Certificate in Marine Spatial Planning – Atlantic Technological University Galway-Mayo (2025-01 – 2026-12)

Diploma in Corporate Environmental Planning – University of Galway (2024-01 – 2025-12)

Bachelor of Science in Environmental Management – Atlantic Technological University Sligo (2023-01 – 2025-12)

Diploma in Scientific Studies (Earth & Ocean Science) – University of Galway (2021-01 – 2023-12)

Certificate in Digital Skills – Letterkenny Institute of Technology (2022-01 – 2023-12)

Certificate in Project Management – The Open College (2021-01 – 2021-12)