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Über
Bolivian living in Hamburg, Germany. Gathering experiences both at a personal- and professional level.
Berufserfahrung
Working Student - Operations- and Supply Chain Management at Philips GmbH (Healthy Systems DACH); 11.21 - Today
Inventory Management: Project-tracking with Customer Project Managers and in Salesforce PSA, scrapping of Unhealthy Inventory or non-compliant orders, implementing KPIs to track and meet fiscal quarters' goals
Daily update and further development of the MOPS DACH list (Orders-on-Hand Book), identifying improvements for efficiency gains
Maintenance and further development of the Sales PowerBI DACH
DEFOA (Defect-on-Arrival) handling, incl. reporting, remediation and containment of DEFOA cases, in cooperation with factories and the HQ
Preparation of weekly- and monthly supply chain KPIs reports
Logistics- and Operations Management Employee at heyconnect GmbH; 11.20 - 06.21
Coordination of general warehousing operations
Processing of orders and shipments in Microsoft Dynamics NAV
Support and coordination of DACH shipments
Handling of purchasing-complaints and returns of partner-brands’ items (Otto, Zalando, About You and more)
Working Student - SC. Management and Back-office at allbranded GmbH; 07.19 - 03.20
Contact person for Spanish speaking suppliers and customers
Processing of quotations, orders and complaints
Acquisition and onboarding of new suppliers
Recording invoices in CRM Odoo
Preparation of weekly- and monthly KPI reports
Maintenance of product lists and control of inventory
Partner Management and Customer Support at Coracle GmbH (Freelancer); 07.19 - 03.20
Management of Social Media projects
Customer Acquisition (Latin American market), achieving an increase of the customer base by 25%
General Customer Support
Ausbildung
Masters Degree in Business Administration (M.Sc.), with focus points: Operations- and Supply Chain Management; Marketing ; University of Hamburg 2021-2024; 2,60 (Thesis’ results pending)
Bachelors Degree in Business Administration (B.Sc.), with focus point: Operations- and Supply Chain Management;
