Allan Joseph

A motivated & result-driven student in the field of Human Resources with previous job experience in HR. Well-versed in the hiring process from sourcing & screening candidates to conducting interviews & making offers along with utilizing various recruitment tools & platforms. Adept at collaborating & maintaining strong relationships with key stakeholders across the organization, collaborating with managers & employees to identify areas for improvement and implement solutions that drive growth & success.Eager to continue developing skills & gain valuable hands-on experience in the field of HR while pursuing studies.

Getir Germany GmbH - Berlin, Germany - Operations Store Manager - January 2022 - July 2022

• Provided feedback about employees' performance & concerns to HR. 
• Monitored real-time and periodic performance KPIs.
• Analyzed and assessed staff scheduling and timesheet.
• Achieved courier compliance - 85% to 95% by allocating weekly shifts according to demand and availability of human resources. 
• Supervised operational & company administration software like Shyftplan, Slack, Getir Portal, and Deputy.
• Drove the store, shift leaders, riders & store assistants to 100% productivity.

• Develop and update job descriptions & job specifications. 
• Recruitment & management of the project & team from scratch. 
• Prepared a training module for the team & monitored team performance & reported on metrics.
• Established cross-functionally with the operations team.
• Managed day-to-day operations mainly in the project management department by working closely with the project manager.

• Coordinated with the sales team by managing schedules, documentation, and communicating relevant information.
• Resolved complaints from customers and gave after-sales support.
• Researched and recommended new sources for active and passive candidate recruiting.
• Recruited and performed talent acquisition activities such as resume & phone screens, candidate interviews, recommended a final selection of applicants, and close qualified candidates. 
• Developed an enhanced onboarding and orientation process and collaborated with all departments to create a 75% virtual onboarding for new hires.
• Conducted regular follow-ups with managers to determine the effectiveness of hiring efforts.
• Delivered on the hiring requirements as per agreed SLAs, with a focus on the agreed source mix.
• Implemented employer brand together with Employer Brand Manager.

Ensured service delivery in terms of recruitment and talent acquisition.

Created offer letters, maintained applicant tracking system, recruiting reports, and other staffing administration functions.

Achieved sales targets & Introduced a new marketing strategy to improve sales and promotion.

Facilitated management in revamping and implementing processes and procedures in the field of performance management, time management, and training development (Grading matrix, Performance appraisal, leave management, Reward management). Visited clients to drive sales up by providing all support and notification of new services & products.

BACHELOR IN BUSINESS ADMINISTRATION - HR MANAGEMENT

Arden University | November 2020 - 2023 October

HIGHER SECONDARY SCHOOL -

HUMANITIES & ECONOMICS

St.Antony’s Higher Secondary School | May 2012 - March 201