Aya Omer

Healthcare administration professional with experience in medical transcription, healthcare documentation, medical terminology, scheduling, KPI reporting, and administrative support within a hospital environment. Skilled in maintaining accurate medical records, coordinating departmental activities, and supporting clinical teams while ensuring confidentiality and compliance with healthcare standards. Strong organizational, communication, and problem-solving skills with a background in biotechnology and healthcare administration.

Seeking opportunities in healthcare administration, medical records, patient coordination, clinical support, or hospital administration.

Medical Secretary (Medical Transcriptionist) - Thumbay University Hospital - Ajman, UAE

(2025-01)

• Transcribe radiology reports accurately while maintaining strict patient confidentiality.
• Prepare physicians' rotation schedules and coordinate departmental documentation
• Perform KPI monitoring and quality reporting to support departmental performance.
• Maintain accurate medical records and healthcare documentation.
• Support daily administrative operations within the Radiology Department.
• Ensure documentation complies with hospital policies and quality standards.
• Communicate effectively with physicians and multidisciplinary healthcare teams.

Data Entry / HR Assistant - Al Dar Academies - Abu Dhabi

(2016-01 - 2016-12)

• Maintained personnel records with a high level of accuracy.
• Updated administrative databases and documentation.
• Coordinated communication between departments and external stakeholders.
• Supported HR administrative processes and record management.

Science Teacher - Victory International School - Khartoum

(2022-01 - 2023-12)

• Organized student-focused science activities.
• Prepared lesson plans and reports.
• Assembled and organized laboratory equipment for new school laboratory opening.

Science Teacher - British Education School - Khartoum

(2019-01 - 2022-12)

• Improved student success rates.
• Prepared regular student reports and assessments using differentiated learning.

Teacher - Cambridge International School - Khartoum

(2018-01 - 2019-12)

• Developed and tested teaching techniques.

Medical Laboratory Technician - Proficiency Healthcare Diagnostics - Abu Dhabi

(2018-01 - 2019-12)

• Supported laboratory operations through accurate documentation and record maintenance.
• Assisted with microbiology and hematology laboratory procedures.
• Facilitated timely communication of abnormal laboratory findings to physicians and pathologists.
• Maintained compliance with laboratory documentation procedures and quality standards.
• Performed hematology routine test using hematology analyser from Beckman Coulter for CBC and differentials, coagulation analyser from Sysmex to analyse PT/INR, aPTT, fibrinogen.

Bachelor of Biotechnology with Honors - Biotechnology - INTI International University (2011-01 - 2015-12)

Diploma - Healthcare Administration - KHDA Newton Training Center (2024-12)

IGCSE & AS Level - Al Nahda National School (2008-01)