Fany Nolasco Abreu

Hello I have almost 15 years in customer service as well as 6 years in the security Field. I also have 5 years in logistics. I am looking for a position that is fast pace and divers. I would love to be able to help people with issues and anything that requires attention to detail.

Department of homeland security

3600 Presidential Blvd

Austin, TX 78719 United States

12/2016 - Present

Salary: 55,000.00 USD Per Year

Hours per week: 40

TSO/LTSO/supervisor

Duties, Accomplishments and Related Skills:

 As an Supervisory transportation security officer I . Using practical technical knowledge and experience, provides guidance and support to develop and deploy future security and/or vulnerability assessments to meet emerging threats or address security gaps across all surface modes.

 Serves as a subject matter expert on surface regulatory issues and on all agency surface transportation rulemaking and/or standards initiatives.

 Plans, coordinates, implements and evaluates highly complex surface transportation security programs, policies and operations.

 Directs analysis of highly complex transportation security issues,

programs, and initiatives that cross organizational boundaries and impact the accomplishment of key Department of Homeland Security

(DHS) and Transportation Security Administration (TSA) strategic objectives.

 Serves as a technical expert and authority and prepares a wide range of policy statements, studies and position papers that include new and innovative approaches in resolving highly complex transportation security issues.

 Provides field guidance, oversight and program support to Surface

Operations senior leadership, Regional Security Directors (RSDs), Federal

Security Directors (FSDs), Assistant Federal Security Directors-

Inspections (AFSD-Is), and Transportation Security Inspectors – SurfaceServes as a supervisor responsible for directing all aspects of the work of subordinate employees including planning, assigning, reviewing, and evaluating work and performance, setting priorities, coaching and employee development, approving leave and recommending and/or approving disciplinary actions.

Supervisor: Breanna Daniales ()

Okay to contact this Supervisor: Yes

Verizon Wireless

3614 SW H K Dodgen Loop STE A

Temple, TX 76504 United States

09/2015 - 12/2017

Salary: 42,000.00 USD Per Year

Hours per week: 40

Experience Specialist

Duties, Accomplishments and Related Skills:

Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Kept the showroom clean and maintained neat, orderly product displays. Kept current on market and product trends to effectively answer customer questions. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Offered direction and gave constructive feedback to motivate team members.

Supervisor: James ()

Okay to contact this Supervisor: Yes

Acceptance Now (Rent A Center)

1321 Huguenot RD

Midlothian, VA 23113 United States

04/2014 - 09/2015

Salary: 45,000.00 USD Per Year

Hours per week: 50

Assist Sales Manager

Duties, Accomplishments and Related Skills:

I opened and closed the store, which included counting cash drawers and making bank deposits. Also did schedules for my sales team. I took care of customer escalations. I also trained and developed the sales team to drive results and give our customers a world class experience.

Supervisor: Kaprisha Jones ()

Okay to contact this Supervisor: Yes

T Mobile

3802 Pacific Ave #103

Tacoma, WA 98418 United States

05/2010 - 03/2013

Salary: 42,000.00 USD Per Year

Hours per week: 40

senior retail sales

Duties, Accomplishments and Related Skills:

Answered customers' questions and addressed problems and concerns in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Offered direction and gave constructive feedback to motivate team members.Built and maintained effective relationships with peers and upper management. developed and retained retail talent for the company.Processed shipments and maintained organized stock

Supervisor: Kathren Santana ()

Okay to contact this Supervisor: Yes

US Army fort lewis

Fort Lewis, WA 98433 United States

06/2005 - 07/2007

Salary: 35,000.00 USD Per Year

Hours per week: 45

Automated Logistics Specialist

Duties, Accomplishments and Related Skills:

I as a logistics specialist handled all out going and incoming shipments to the warehouse that supplied the entire Vilseck,Germany post.As wall as the training my soldiers. I reported back to my first sergeant all inventory that came in or out of the warehouse.

Supervisor: SSG Wengler ()

Okay to contact this Supervisor: Yes

Education

FLYCA Kingsley Lake, FL United States

High School or equivalent

GPA: 3.8 of a maximum 4.0

FLYCA Kingsley Lake, FL United States

High School Diploma