Katelyn Taylor

Operations and Business Office Administrator with 10+ years of experience overseeing scheduling coordination, financial administration, records compliance, and office operations within education, community, and nonprofit environments. Strong background in payroll support, reconciliation, policy implementation, reporting accuracy, and workflow optimization. Experienced working within regulated environments requiring strict documentation, confidentiality, and adherence to legislation, policies, and procedural standards.

Recognized for analytical problem-solving, staff support, and the ability to maintain operational continuity in high-volume, deadline-driven settings.

Office Administrator at Northumberland Minor Hockey Association (NMHA) (2023-01 – Present)

Oversee business office operations, financial administration, and scheduling coordination for a large community sports organization

• Support operational scheduling and seasonal workforce coordination across multiple teams and facilities
• Verify accuracy of participant and volunteer records, certifications, and eligibility documentation
• Manage financial administration processes including monthly bank reconciliations, payment processing, refunds, and financial documentation accuracy
• Liaise with leadership and executive team to ensure financial reporting accuracy and compliance with organizational policies
• Maintain digital records systems and led transition to Google Workspace for centralized document management
• Develop and implement office procedures, improving workflow consistency and documentation standards
• Track credentials and compliance requirements for volunteers and staff
• Support event logistics requiring coordination of schedules, vendors, and timelines
• Act as liaison between executive leadership and community stakeholders
• Assist with forecasting seasonal operational needs and resource planning

Secretary / Library Support Specialist / Educational Assistant at PVNCCDSB School Board (2014-01 – Present)

Provide administrative and financial support in a regulated educational environment requiring strict documentation and procedural compliance

• Manage school financial operations including banking, reconciliations, payment processing, and financial tracking
• Support scheduling of staff, meetings, and school operations
• Maintain regulated student records and financial documentation in accordance with policies
• Prepare reports, agendas, and official documentation
• Assist with attendance tracking and documentation
• Coordinate registration processes and maintain accurate occupancy/enrollment records
• Support administrators with operational deadlines and reporting requirements
• Handle confidential information with discretion
• Serve as keyholder ensuring operational continuity and staff readiness

Child & Youth Worker / Educational Assistant at KPRDSB School Board (2014-01 – 2017-12)

Supported students in a structured educational environment

• Collected and tracked behavioural and progress data
• Maintained documentation and reporting for student support plans
• Worked in multidisciplinary teams within structured policy environments

Residential Counsellor at Access Community Services Inc.

Supported residents in a community-based residential setting

• Maintained detailed documentation and records
• Supported financial tracking for residents
• Worked within unionized and policy-driven environment
• Ensured compliance with care documentation standards

Bachelor of Social Work in Social Work – Walden University (2025-12)

Diploma in Office Administration – Algonquin College

Diploma in Child & Youth Worker – Loyalist College

Diploma in Social Services Worker – Loyalist College