Katerina Rasa

Provided friendly and efficient customer service in a fast-paced environment Took orders accurately, served food and beverages, and ensured guest satisfaction Maintained a clean and organized dining area

Waitress at Zorbas Beach Hotel (2018-04 – 2018-11)

• Provided friendly and efficient customer service in a fast-paced environment
• Took orders accurately, served food and beverages, and ensured guest satisfaction
• Maintained a clean and organized dining area

Hostess & Sales Employee at TUI Blu Oceanis Beach & Spa Resort (2019-04 – 2019-11)

• Greeted and welcomed guests promptly, ensuring a positive first impression in a busy hospitality environment
• Managed reservations and seating arrangements to optimize table turnover and enhance customer satisfaction
• Coordinated with sales team to promote special events and offers, contributing to increased revenue
• Provided detailed information about menu offerings and promotions to drive sales and customer engagement
• Maintained a well-organized and visually appealing sales and hostess area to attract and assist customers

Sales Manager at Hirsch Apotheke (2020-01 – 2023-12)

• Analyzed market trends and competitor activities to identify new business opportunities and optimize sales strategies
• Built and maintained strong relationships with key clients, resulting in increased customer loyalty and repeat business
• Helped promote products and maintain a clean, welcoming store environment

Account Manager – B2B Sales DACH at Radisson Hotels Group (2023-12 – Present)

• Built and maintained strong relationships with corporate clients across Germany, Austria, and Switzerland, enhancing customer loyalty
• Developed tailored sales strategies for B2B clients in the DACH market, consistently exceeding sales targets
• Manage a portfolio of corporate accounts, ensuring strong long-term relationships
• Identify client needs and provide tailored hotel solutions to support revenue growth
• Negotiated contracts and closed deals to meet revenue targets
• Prepare proposals, contracts, and rate offers for corporate clients
• Delivered high-quality account management to ensure client satisfaction and repeat business
• Managed corporate accounts and handled B2B sales activities

Public Relations & Communications – Ant1 Media Lab (2018-11 – 2020-06)