Senior Administrator: Sales - SASFIN
(2024-04)
- Manage full remediation processes for corporate and individual clients, ensuring compliance with FICA regulations and internal risk policies.
- Collaborate with cross-functional teams (Credit Administration, Account Executives, and Lease Administration) to remediate existing Asset Finance clients and vendors.
- Review, validate, and accurately capture client/vendor applications on Sasfin systems (Dynamics &Lease Wave) to ensure seamless compliance processing.
- Conduct due diligence screenings to assess risk levels, ensuring all clients meet AML and regulatory standards.
- Identify and rectify inconsistencies in submitted credit applications, ITC reports, and supporting documents before submission.
- Prepare and manage security documentation to maintain accurate and up-to-date compliance records.
- Generate compliance reports and risk assessments, highlighting key remediation trends and operational inefficiencies.
Sales Manager: Business Development - Vox Telecom
(2020-11 - 2024-03)
- Overseeing local and regional sales, promotions and campaigns
- Planning and directing the hiring and training of new Sales Representatives
- Directing and coordinating all sales activities locally and regionally
- Preparing sales budgets and projections and approving expenditures
- Making data-informed decisions to drive performance and resource allocation
- Overseeing and directing performance of the sales team
- Identifying emerging markets / areas / avenues to find new sales
- Manage Retailer relationships and franchise excellence
- Understand and apply Retail economics
- Daily planning and monitoring of their sales team.
- Canvassing – in the field work
- Reporting – daily weekly and monthly
- Hiring and training
- Team discipline
Compliance Analyst - First National Bank
(2015-01 - 2020-09)
- Facilitate the unfreezing of customer accounts by ensuring full FICA compliance and verifying required KYC documentation.
- Provide advisory support to clients regarding necessary compliance documents and procedures for seamless account reactivation.
- Process inbound and outbound queries across multiple compliance queues, including fraud prevention, remediation, and CRS (Common Reporting Standards).
- Conduct AML investigations, identifying suspicious transactions and escalating high-risk cases to senior management.
- Support the Subpoena Department in handling legal requests, forensic audits, and regulatory investigations.
- Perform credit analysis and risk assessments to determine compliance with banking policies and national regulations.
- Collaborate with internal departments to enhance procedural workflows, minimizing risk and improving operational efficiency.
Sales Executive - First National Bank (Head Office)
(2009-06 - 2014-11)
- Selling Cheque Accounts
- Credit and Debit Cards
- Home Loans
Telemarketing - O'Keeffe and Swartz
(2005 - 2008)
- Telesales: Outsource for a different financial products
