Melody Kern

Multilingual professional with experience in retail, hospitality, customer service, and freelance design work. Confident in customer-facing roles, cash handling, and fast-paced environments. Strong communication and organisational skills.

Gelato Barista at Cuore Di Vetro

• Customer service in a high-traffic environment
• Prepared gelato, coffee, and beverages
• Cash handling and daily store operations
• Maintained hygiene and service standards

Sales Associate at Office Depot

• Operated customer service for retail and business client
• Provided printing and copy services, product advice, and support on formats and materials
• Processed transactions and supported order handling
• Maintained smooth daily store operations in a fast-paced environment

Sales Associate at Uniqlo

• Operated cash register and processed customer payments
• Provided customer service and supported daily sales activities
• Maintained store presentation and visual merchandising standards
• Replenished stock and supported general store operations

Graphic and Web Designer at Freelance

Selected clients: Nike, Oracelle (Gucci Beauty, Lancaster Monaco, Netflix), Signor Oil

• Branding, web, digital and print design, presentation decks, and campaign assets
• Client communication and project management from brief to delivery

Graphic Design Intern at Agence LabCompagnie

• Supported branding, editorial, and digital design projects for multiple clients
• Assisted with layouts and production-ready files

Editorial Intern at Chicmedias

• Assisted editorial production, interviews, and content creation for ZUT! and Novo Magazine
• Supported fashion editorial research

Bachelor in Visual Arts & Design – University of Strasbourg

BTS in Fashion Design – O.R.T School Strasbourg

MANAA in Applied Arts Program – O.R.T School Strasbourg