Ndivhuho Mathagu

Motivated and results-driven Operations and Logistics professional with experience in warehouse operations, inventory control, stock counting, goods receiving, and team coordination. Skilled in monitoring workflows, tracking operational performance, maintaining inventory accuracy, identifying discrepancies, and supporting teams to achieve daily productivity and quality targets. Demonstrated ability to achieve 100% inventory counting accuracy and contribute to a 70% reduction in picked damaged stock through effective stock verification and reporting.

Experienced in working collaboratively across warehouse functions, resolving operational issues, maintaining safety and quality standards, and supporting continuous process improvement. Holds a Bachelor of Indigenous Knowledge Systems and is adaptable, detail-oriented, and capable of working effectively in fast-paced operational environments.

Inventory counter / CCA Counter / Team leader at Massmart - Builders Waterfall Distribution Centre (2026-04 – Present)

• Led and supported a team of approximately 15 CCA counters, coordinating daily stock-counting activities and ensuring tasks were completed accurately and within required timelines.
• Monitored team performance and tracked key operational metrics, including inventory accuracy, productivity, task completion, stock discrepancies, and performance against daily targets.
• Reviewed operational performance to identify areas requiring improvement and provided support and guidance to team members to improve accuracy and productivity.
• Coordinated daily workflows and allocated stock-counting activities to support efficient completion of operational priorities.
• Performed physical inventory counts and stock verification, achieving 100% counting accuracy through careful attention to detail and adherence to established procedures.
• Identified, recorded, and reported stock discrepancies and damaged inventory, contributing to a 70% reduction in picked damaged stock.
• Escalated operational issues and recurring discrepancies to management and supported the resolution of inventory-related problems.
• Worked closely with warehouse and inventory teams to improve stock accuracy, maintain efficient workflows, and address operational challenges.
• Supported team members with daily operational tasks and encouraged adherence to quality, safety, and inventory-control procedures.
• Communicated performance information and operational updates to management to support effective decision-making and continuous improvement.
• Maintained a clean, organized, and safe working environment while ensuring compliance with warehouse health and safety standards.

Goods Receiving Clerk at United pharmaceutical distributor (UPD) (2024-12 – 2026-01)

Followed Good Distribution Practice (GDP), health and safety, and company procedures when handling pharmaceutical products.

• Received and inspected incoming deliveries, maintaining 99% receiving accuracy against purchase orders and delivery notes.
• Verified quantities, quality, and condition of goods, helping reduce receiving discrepancies by 75%.
• Captured goods received into the warehouse management system with 100% data accuracy.
• Maintained accurate inventory records, contributing to 99% stock accuracy during inventory counts.
• Coordinated with warehouse, inventory, and procurement teams to ensure 97% on-time processing of received stock.
• Reported damaged, missing, or incorrect stock promptly and assisted in resolving discrepancies.

WIL practicals at Bakone malapa open-air museum (2024-08 – 2024-10)

• Assisted in cultural events and exhibition
• Managed and maintain accurate records and archives of cultural artifacts and exhibits
• Collaborated with museum staff to ensure the proper storage, preservation and display of artifacts
• Assisted in development of archival systems
• Participated in traditional practices and demonstration
• Conducted guided tours for visitors
• Gained hands on experience in a practical setting
• Developed skills in teamwork, communication and problem-solving
• Guided tours and attend to tourist queries of 50 tourists.
• Maintain high level of hospitality
• Effectively engage on communicating with guests and providing them with accurate information about activities

Matriculation – Thohoyandou secondary school (2019)

Bachelor of Indigenous Knowledge Systems in Indigenous Knowledge Systems – University of venda (2025)