Ameena Burhan

Operations professional with 2+ years of experience in 3PL warehouse and logistics operations, with a focus on operational performance, KPI management, process improvement, and data-driven problem solving. Experienced in improving workflows, coordinating operational teams, and implementing process changes in a fast-paced environment.

Team Leader – Warehouse & Logistics Operations at Ila Solution GmbH (Client: Zara/Inditex) (2023-12 – Present)

• Lead daily warehouse operations for a team of up to 20 employees, coordinating workflows, priorities, productivity targets, and order fulfillment
• Monitor operational KPIs, identify performance gaps and process bottlenecks, and implement workflow improvements that contributed to a 35% increase in operational productivity
• Analyze operational performance and workload patterns to support workforce planning, resource allocation, and daily operational decisions
• Identify process improvement opportunities and implement practical changes to improve workflow efficiency and operational performance
• Prepare weekly workforce plans and reallocate resources in response to changing workloads and operational priorities
• Resolve operational issues in real time and coordinate with management and Zara/Inditex representatives to align priorities and implement solutions
• Support the implementation of SOPs and digital workflows, including onboarding and training employees to ensure consistent process execution

Student Assistant, Chair of Marketing Management at University of Münster (2024-10 – 2026-02)

• Supported data-driven research projects through dataset preparation, documentation, and quantitative analysis
• Built, cleaned, and maintained datasets to support quantitative research and statistical analysis
• Prepared presentation materials, teaching documents, and course-related administrative records

Internal Accountant at Saadullahoglu Gida Ticaret Limited Sirketi (2020-08 – 2021-02)

• Managed accounts, payroll records, reconciliations, and financial documentation to ensure accurate reporting
• Reviewed and organized financial records to ensure accuracy, compliance, and completeness
• Digitised financial documentation and introduced a structured tracking system that improved reporting transparency and data accuracy
• Prepared financial reports to support budgeting and internal decision-making

Digital Strategy Marketing Intern at Saadullahoglu Gida Ticaret Limited Sirketi (2019-07 – 2019-09)

• Conducted market and competitor analyses to support pricing and positioning decisions
• Analyzed customer behavior and digital platform performance to identify opportunities for growth and improved customer engagement
• Supported regional digital channel expansion and identified opportunities for product development based on market trends

Master of Science in Business Development – University of Münster (2023-10 – 2025-12)

Master-level Coursework in Economics – Istanbul University (2020-11 – 2023-09)

Bachelor of Science in Business Administration – Hacettepe University (2016-09 – 2020-07)