Niana Jay

I'm an undergraduate student in Berlin with professional work experience in Hospitality. I have a wide range of skills gained in F&B, and Office environments that I can successfully apply in any other work area I get my hands on. I'm looking for part-time/minijob work where I can learn something new and at the same time will allow me to apply my past work experience and skills creatively.

BAKER/BARISTA/SERVICE at DAT COOKIE GMBH (2023-09 – 2025-08)

SHIFT MANAGER at THE COFFEE CLUB (2018-07 – 2020-07)

BARISTA/SERVICE at RISEN CAFÉ- MILLENNIUM PLACE HOTEL (2022-03 – 2023-08)

DATA-ENTRY CLERK at ORIENT TIME LLC (2020-08 – 2022-02)

• online customer service
• providing information
• handling guest complaints and troubleshooting
• data entry

FRONT DESK RECEPTIONIST at ZAZOU BEACH CLUB (2017-05 – 2018-03)

BARMAID/SERVICE at ESPRIT LIBRE RESTAURANT AND GUEST HOUSE (2015-08 – 2016-03)

SHIFT MANAGER at BURGER KING (2011-11 – 2013-11)

BARISTA at BARISTA COFFEE (2009-09 – 2010-04)

BA HONS. in Acting – Catalyst Institute for Creative Arts and Technology (2023-09)

FOUNDATION OF SHIFT MANAGEMENT – Kout Food Group (2012-09)

PERSON-IN-CHARGE LEVEL 3 – TSI Quality Services (2018-12)

FIRE FIGHTING AND SAFETY PROTECTION – Conquer Training and Development Center (2019-11)

EMERGENCY FIRST AID AT WORK – Conquer Training and Development Center (2019-11)

WEB APPLICATION DEVELOPMENT – National institute of Business Management (2010-02 – 2010-08)