Rose P.

Dear Mr. / Mrs

I'm a passionate professional running at the hospitality industry, an activity which I trully love , since a couple of years ago I´m managing vacation properties in Italy and Brazil proudly providing the best services and comfortable accomodations for guests from worldwide reaching excellent results in this field

Dealing with clients / guests within a international multi-cultural context , project planning , implementation of fast and efficient resolutions, customers services , lead, recruit, training of teams , operational and administrative tasks are familiar for my self due my activities developed in Italy, England, Brazil and Japan

Additionally I’m graduated in Human Resources management , fluent in 4 languages: Italian, English, Spanish and Portuguese , which facilitates to dealing with clients and staff members .

DIFERENTIAL COMPETENCES

• Pro active - Problem solving - Attention to details - Focused on clients satisfaction and company goals - Enable to lead teams efficiently - Costumer services practice - Reliable - Japanese standard quality - Well skilled for administrative and operational tasks - Strategic plan creator and coordinator - Also valuable communication skills

• Lodges mannagement 
• Health sector 
• Human resources trainning

Additional informations Upon request