Shukrullah Navid

I am a dedicated IT supporter professional with a strong technical background and exceptional problem-solving skills. I thrive on helping users navigate the complexities of technology by providing clear and efficient solutions to their technical issues. My excellent communication and customer service skills allow me to assist users from various backgrounds with patience and empathy, ensuring their satisfaction .

I am committed to staying up-to-date with the latest IT trends and continuously improving my skills to deliver the best support possible. with a keen eye for detail, a passion for technology, and a focus on delivering results. I am ready to contribute to any team's success as an IT supporter.

As an IT supporter at Ministry of Communication and IT in Afghanistan, I provided technical assistance to users, troubleshooting and resolving hardware and software issues. I prioritized customer service, documented procedures, and staying current with IT trends to contribute to a better IT environment.

Bachelor's Degree in Computer Science with coursework in CCNA routing and switching, operating systems, and hardware maintenance. Completed certification in JavaScript, HTML, CSS enhancing programming skills and knowledge.