Store Manager - Debonairs Pizza Woodstock - Woodstock
(2024-09)
- Food safety compliance
- Agreeing and managing budgets
- Rostering staff
- Budgeting
- Ensuring customer satisfaction
- Conflict resolution
- Handling customer enquiries and complaints
- Health and safety compliance
- Managing supply inventory
- Overseeing stock levels and ordering supplies
- Hiring of new employees
- Ordering food and supplies
- Problem solving
- Supervising employees
EPWP Clerk - City of Cape Town - Library and Information Services (LIS) – Assets and Insurance Dept - Cape Town
(2023-08 - 2024-06)
- Accumulating, Maintenance and updating of registers and records associated with the Asset Insurance and Fleet function
- Utilizing Microsoft suite in the performance of day-to-day functions
- Performing computer capturing of information in terms of collating, checking, and verifying in order to create records of all items that are filled
- Conducting investigations to establish facts for inclusion into responses to internal/external communications
- Processing Written Off assets forms in order to obtain corporate approval for the condemnation of redundant damaged furniture and equipment
- Liaising with supervisory staff/line managers to obtain input and guidance on specific tasks and functions to be performed
- Barcoding of new assets
- Verification of assets
- Performing weekly Vehicle inspections
- Manual filing
- Updating of work in progress information and data on SharePoint
- Drafting and preparing documents for use in departmental reporting
- Monitoring notifications and work orders and bringing deviations to the attention of the manager
Cashier - Debonairs Pizza CBD - Cape Town CBD
(2022-02 - 2023-08)
- Greeting customers
- Issuing invoices to customers
- Resolving customer complaints
- Handling exchanges and returns
- Ensuring customer satisfaction
- Maintaining a clean workspace
- Balancing cash registers
- Maintains food quality
- POS system use
- Safe food handling
- Maintaining a safe workplace
- Preparing different Pizza's
Call Centre Agent - Digicall
(2020-01 - 2022-02)
- General office administration using Microsoft Word, Excel and Power point
- Handling the queries and complaints of customers over the Phone
- Selling products and Services
- Route calls to other team members whenever needed
- Report on customer feedback, Follow-up on customer calls
