Borys Morozov

Motivated IT Support Specialist with a background in cybersecurity and hands-on experience in network administration, system support, and hardware troubleshooting. Strong technical foundation in Windows environments, networking, and cloud basics. Eager to grow in an international environment, contribute to a collaborative team, and continuously improve both technical and communication skills.

IT Support Specialist / Software Engineer (2024 – 2026)

• Maintained and supported network infrastructure, including routers, modems, and servers
• Diagnosed and resolved network connectivity and performance issues
• Provided technical support for hardware, software, and system-related problems
• Installed, configured, and maintained various software solutions
• Delivered advanced support for Windows operating systems
• Performed hardware diagnostics and troubleshooting of PC components
• Maintained documentation for IT systems and support processes
• Supported Microsoft 365 services and user access management
• Provided support for office equipment (PCs, printers, scanners, projectors)
• Monitored and maintained security systems, including video surveillance
• Assisted with cloud-based services and infrastructure support
• Applied cybersecurity practices and helped maintain system security
• Conducted basic cybersecurity awareness briefings for users
• Administered and supported websites (technical side)
• Created basic scripts to automate routine tasks

Bachelor's Degree in Cybersecurity of Information Technologies and Systems – Vinnytsia National Technical University, Ukraine (2025)