Kostandin Thana
IT Support - Operation Analyst/ IT Consultant
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IT Support Specialist, Network Support, Operation Analyst, Web Developer, IT Consultant
Erfaring
At Ecolab Inc., Copenhagen (as contractor through Allied worldwide ltd.)
MAR 2018 - CURRENTLY
● IT Support (2nd lvl.) / Operational Analyst for Market North/Nordics (DK,SWE,NOR, FIN) - On-site and remote IT support at Ecolab’s Danish headquarters (Maskinfabriksvej 4, Valby, DK-2500)
➢ Service-Now ticket support system and reports.
➢ Remote and On-site support to Nordic countries.
➢ Support in Microsoft’s Windows OS, Mac OS. Support in all MS Office 365
Products.
➢ System/Server administrator Azure Entra ID - Intune management, Printing servers installation upgrade.
➢ Software installation, upgrades for users computers.
➢ Computer hardware support and network LAN – Wifi.
➢ Network Printer support Konica Minolta, HP, Epson, OKI
➢ Training of users and presenting to users company’s new software products
At Logos Growth ApS, Copenhagen - IT Consultant, Web Designer-Developer,
JAN 2015 - CURRENTLY
➢ Web Development, CMS, Internet Marketing, Web Services solutions, SaaS,
CRM, E-Commerce
➢ Offering web solutions (web hosting, web design) to clients through my company.
➢ WHM/WHMCS, cPanel
Uddannelse
►Technical University of Denmark (DTU) - Master of Science in Computer Science and Engineering
FEB 2015 – JUN 2017
►City University of Seattle - Bachelor of Science in Information Systems with emphasis Web 2.0/Web Track
JUN 2012 - 2014
►Institute of Vocational Training of Nikaia, Greece - Internet Technology Engineer
2008 - 2010
►Professional Institute of Piraeus, Greece - Systems Support of Computer systems and Applications
2005 - 2008