Naomi Brix

I am an enthusiastic and people-oriented person who enjoys working in a dynamic environment. I thrive on learning new skills, taking on new challenges, and developing professionally. Once I have been introduced to new systems and processes, I adapt quickly and work independently with confidence. I am proactive, dependable, and always willing to step in where support is needed. I take pride in contributing to a positive workplace and bringing energy, curiosity, and dedication to everything I do.

Sales Coordinator at Royal Auping Scandinavia (2021-01 – Present)

• Responsible for ensuring a seamless customer journey from order to delivery and invoicing in an international setup
• Daily coordination between customers, sales teams, factory, and external partners
• Managing customer inquiries with a focus on solutions, quality, and customer satisfaction
• Planning and following up on deliveries and customer projects
• Optimizing administrative workflows and data quality within systems
• Supporting online content and customer communication
• Ensuring high customer satisfaction through structure, overview, and proactive follow-up

Sales assistant at Shamballa Jewels (2016-01 – 2021-12)

• Personal advising and relationship building with international high-end clients
• Coordination and execution of events
• Inventory management and order follow-up
• Daily customer communication and sales follow-up

Repair Coordinator & Client Advisor at Louis Vuitton (2013-01 – 2016-12)

• Coordinating repair processes across countries and systems
• Close dialogue with the workshop in Paris
• Implementation and training in new systems and workflows
• Creating a secure and positive customer experience throughout the service process

Store manager at Baresso Coffee (2010-01 – 2013-12)

• Staff management, recruitment, and onboarding
• Scheduling and daily operational management
• Responsibility for inventory, budgeting, and performance

Business Education in EUD Handel – Niels Brock

Exchange Student – Monroe High School

Public school – Kirsebærhaven Skole