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Naomi Brix

Naomi Brix

Sales Coordinator

Talent
CopenhagenMedlem siden 6. juli 2026
Professional and customer-focused communicationHandling inquiries across multiple channelsConflict resolution and solution-oriented approachBuilding customer loyalty and long-term relationshipsEfficient case handling and follow-upCoordination with internal teams and stakeholdersMaintaining overview in busy environmentsDetail-oriented
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Professional and customer-focused communicationHandling inquiries across multiple channelsConflict resolution and solution-oriented approachBuilding customer loyalty and long-term relationshipsEfficient case handling and follow-up

Om

I am an enthusiastic and people-oriented person who enjoys working in a dynamic environment. I thrive on learning new skills, taking on new challenges, and developing professionally. Once I have been introduced to new systems and processes, I adapt quickly and work independently with confidence. I am proactive, dependable, and always willing to step in where support is needed. I take pride in contributing to a positive workplace and bringing energy, curiosity, and dedication to everything I do.

Erfaring

Sales Coordinator at Royal Auping Scandinavia (2021-01 – Present)

  • Responsible for ensuring a seamless customer journey from order to delivery and invoicing in an international setup
  • Daily coordination between customers, sales teams, factory, and external partners
  • Managing customer inquiries with a focus on solutions, quality, and customer satisfaction
  • Planning and following up on deliveries and customer projects
  • Optimizing administrative workflows and data quality within systems
  • Supporting online content and customer communication
  • Ensuring high customer satisfaction through structure, overview, and proactive follow-up

Sales assistant at Shamballa Jewels (2016-01 – 2021-12)

  • Personal advising and relationship building with international high-end clients
  • Coordination and execution of events
  • Inventory management and order follow-up
  • Daily customer communication and sales follow-up

Repair Coordinator & Client Advisor at Louis Vuitton (2013-01 – 2016-12)

  • Coordinating repair processes across countries and systems
  • Close dialogue with the workshop in Paris
  • Implementation and training in new systems and workflows
  • Creating a secure and positive customer experience throughout the service process

Store manager at Baresso Coffee (2010-01 – 2013-12)

  • Staff management, recruitment, and onboarding
  • Scheduling and daily operational management
  • Responsibility for inventory, budgeting, and performance

Uddannelse

Business Education in EUD Handel – Niels Brock

Exchange Student – Monroe High School

Public school – Kirsebærhaven Skole

Kompetencer

Sales Coordinator

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