Thomas Sort

An experienced and high pace technical solution and customer success specialist, who got enormous expertise in learning and knowledge management. Content creation and editing, these are my strengths, and these abilities helped me building E-learning platforms and developing helpcentres. As a team lead, my main focus is to bring in joyful work lifes for my teammates. Everything from smaller day-to-day competitions to team workshops is important to get the best out of your coworkers.

Sign In Solutions (Sign In Workspace, Business Unit), Lyngby  – Team Lead of Customer Advocate Support

15th of September 2022

• Managing the support team, developing workflow processes.
• Content creation for the E-learning platform campus. signinsolutions. com
• Building organization processes and streamline workflows between all BU’s.
• Customer meetings, training and onboarding sessions.

Roskilde University 

• 01-09-2012 – 10-06-2015 
• Bachelor’s degree in Communication and Social Science