Albert Polanco

Professional with five years of experience as a Virtual Assistant, Appointment Setter and Customer Service; very structured and results-oriented. I am skilled in proactivity lead qualification, strategic calendar control, and high-volume call handling. I have a track record of coordinating and securing appointments, simplifying paperwork, and making sure client communication is smooth. I am adept in CRM systems, Microsoft 365, and Google Workspace; I flourish in fast-paced situations where accuracy and efficiency are of utmost importance. I am driven to give outstanding support that propels corporate growth and client happiness.