Estiven Polanco

I am a highly driven, results-focused IT Engineer with 7+ years of progressive experience in designing, implementing, and optimizing robust, scalable IT infrastructures. My core expertise lies in Cloud Computing (AWS/Azure), DevOps principles (CI/CD, Jenkins/GitLab), and leveraging Infrastructure as Code (IaC) with Terraform and Ansible to achieve up to 60% faster deployment times and reduce operational costs. I specialize in ensuring high availability, top-tier Network Security, and maintaining 99.99% system uptime through proactive monitoring and resilient system architecture.

Core Expertise

• Cloud Platforms: AWS, Azure, Virtualization (VMware/Hyper-V)
• Automation/DevOps: IaC, Terraform, Ansible, Python Scripting, CI/CD, Docker, Kubernetes, Splunk
• Networking & Security: Network Security, TCP/IP, DNS, VPN, Firewalls, Endpoint Security, Disaster Recovery (DR)
• Systems & OS: Windows Server, Linux (RHEL/Ubuntu), System Administration, MySQL, SQL Server

Proven Value: Quantifiable Achievements

• Cost Reduction: Spearheaded the migration of a legacy system to AWS, resulting in a 22% decrease in annual infrastructure spending.
• Efficiency: Automated key System Administration and maintenance workflows using Python, saving the team an average of 40 hours per month in manual effort.
• Reliability: Engineered and implemented a comprehensive Disaster Recovery solution, achieving a consistent 99% data recovery success rate in quarterly testing.

Ready to Partner:

I am actively seeking challenging, full-time roles where I can translate deep technical expertise into measurable business value. Whether it's enhancing your Cybersecurity posture or scaling your Cloud Architecture, I deliver solutions that are secure, efficient, and built for the future. Let's connect to discuss how my automation and infrastructure expertise can elevate your team's performance.

Head of IT  2024 – October 2025

INARU VALLEY, LLC – San Cristobal, DO

INARU creates high ticket chocolatery and cocoa based products.

• Integration of Odoo ERP into logistics and sales processes. This improved coordination between the most important areas (Operations, Warehouse, and Sales).
• AI improvements in communication processes between teams.
• IoT project to collect data (Data Entry) with sensors and avoid spelling errors by operators.
• Automatic workflows with digital forms to avoid the use of paper in some key processes.
• Fully wireless communication to assist with staff mobility.

Systems & Support 2023 – April 2024

Kinnox S. A. – Santo Domingo, DO

Kinnox manufactures very high-quality steel products.

• Automated support for industrial label printers, reducing production downtime by 15%.
• Created a web application integrated with Power BI to obtain real-time KPI's for Logistics/Sales, providing relevant data to management.
• Implemented Zabbix to monitor the CCTV system, reducing the failure response time from 3 days to 15 minutes, critical for Kinnox.

Technical Support 2019 - 2022

Constructora Rizek S.R.L. – Santo Domingo, DO

Rizek are leaders in high impact civil works projects.

• I supported many applications such as Office 365 Suite, Gsuite, Avaya IP Office, Freshdesk Helpdesk, Synology, McAfee MVision & Endpoint Security and DLP.
• I had the opportunity to work with VMware ESXi, Hyper-V, PROXMOX, Cisco, Mikrotik, HP, Dell, Netgate Pfsense and Vyos..
• I managed protocols such as RSTP, Dot1Q (VLAN), 802.11 EAP (Wireless), performing technical documentation, management of ISO9001 processes in the IT area such as preventive and corrective maintenance of equipment, Data Backups, etc...

IoT Executive – Industrial Digital Transformation, 2024

School of Industrial Organization EOI, Campus EOI

Information Network Technologist, 2015-2019

Technological Institute of the Americas ITLA, Boca chica, DO