Chahinez Bouzidi

Community associate at Regus Algeria IWG (2025-11 – Present)

Administrative and operational management of the center.

• Administrative and operational management of the center.
• Client account management, including contracts, invoicing, and follow-up.
• Handling client requests and resolving issues efficiently.

Social media moderator / Community manager at YASSIR (2024-07 – 2025-10)

Monitored social media platforms to manage content, ensure compliance with community guidelines, and enhance audience engagement.

• Monitored social media platforms to manage content, ensure compliance with community guidelines, and enhance audience engagement.
• Prepared weekly or monthly reports on social media engagement, and flagged critical issues.
• Collaborated with the marketing team to enhance social media campaigns.
• Provided feedback on user interactions to improve overall user experience.

Customer support agent at YASSIR (2023-06 – 2024-07)

Ensured customer satisfaction and loyalty by addressing all questions related to service offerings.

• Ensured customer satisfaction and loyalty by addressing all questions related to service offerings.
• Conducted outbound calls, followed scripts, optimized call duration, and achieved objectives.

Intern at National Center for Biological Resource Development (CNDRB)

State Engineer in Marine Sciences / Hydrobiology – National School of Marine Sciences and Coastal Management (2021-11)

Preparatory classes in Agricultural Sciences – National Higher School of Agronomy (2017-06)

High School Diploma – Thaalibia High School (2015-06)