Doaa El_hashemy
Sales and Administrative Coordinator
كفاءة
Heliopolis, Cairoعضو منذ ٤ يونيو ٢٠٢٦
Customer handlingIdentifying customer needsNegotiating termsCommunication skillsPost-Implementation Follow-upAdministrative CoordinationMicrosoft office (word - excel)Quotation & Contract Preparation
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أرسل عرض عمل مباشرة لهذا المرشح
Customer handlingIdentifying customer needsNegotiating termsCommunication skillsPost-Implementation Follow-up
نبذة
Manage client communications via WhatsApp and phone calls. Prepare price offers and formal contracts for customers. Handle post-installation support and resolve maintenance requests.
الخبرة
Senior Sales Coordinator at KINGDOM OF AIR CONDITIONING (2024-01 – Present)
- Manage client communications via WhatsApp and phone calls.
- Prepare price offers and formal contracts for customers.
- Handle post-installation support and resolve maintenance requests.
Sales Representative & Social Media Specialist at KINGDOM OF AIR CONDITIONING (2022-03 – 2023-12)
- Handled customer inquiries and leads across social media platforms.
- Formed initial sales contracts and recommended suitable AC systems.
- Monitored warehouse logs for inbound and outbound AC equipment.
Sales and Customer Service Specialist at 3B Air Conditioning (2021-01 – 2022-02)
- Provided product details to help customers choose suitable AC systems.
- Managed incoming sales inquiries through multiple communication channels.
- Followed up after purchase to ensure satisfaction and handle requests.
Customer & Administrative Coordinator (Part-time) at Private Tutoring Services (2024-09 – 2026-06)
- Coordinated schedules and maintained daily communication with private university and high school students.
- Responded to client inquiries via WhatsApp and phone calls, ensuring smooth scheduling and session coordination.
التعليم
Bachelor of Arts in English Department – Cairo University (2021-09 – 2025-06)
المهارات
Sales and Administrative Coordinator
