
David Pardo
Virtual Assistant | Customer Support | Administrative Support
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Sobre mí
Psychology student with professional experience in customer service, administrative support, user communication, documentation management, and professional environments. Experienced in organizing digital files, managing reports and test results, preparing material inventories and catalogs, and supporting daily operational tasks. Proficient in Google Workspace, Google Drive, Google Meet, Zoom, Microsoft Office, and Microsoft Excel, with a Microsoft Office Specialist (MOS) certification in Excel.
English level B2. Highly organized, responsible, adaptable, detail-oriented, and capable of learning new tools and processes quickly. Comfortable working independently, managing multiple responsibilities, communicating professionally, and providing reliable administrative and customer support in remote environments.
Experiencia
Psychology Technician at Hospital Psiquiátrico Terralegre
- Provided professional support and communication with users in a healthcare environment.
- Assisted with the organization and management of reports, test results, and digital documentation.
- Used Google Drive to organize folders and manage documents and professional information.
- Participated in the organization of psychological activities, workshops, and professional materials.
- Supported administrative and operational tasks required for daily activities.
- Maintained professional communication with users and coworkers.
- Worked effectively in situations requiring responsibility, organization, confidentiality, and attention to detail.
- Collaborated with professionals and followed established procedures and protocols.
Multifunctional Assistant at Mini Mi Comisariato — Corporación El Rosado
- Provided direct customer service and assisted customers with their needs.
- Managed cash register and payment processes accurately.
- Organized and restocked products according to operational requirements.
- Assisted with inventory-related activities and product organization.
- Supported the preparation and organization of product information and catalogs.
- Performed daily operational and administrative tasks as required.
- Worked collaboratively with team members in a fast-paced environment.
- Maintained organization and attention to detail while handling multiple responsibilities.
Waiter at Lua Cuisine
- Provided direct customer service and managed customer requests.
- Took and organized orders accurately.
- Communicated with customers in a professional and respectful manner.
- Supported daily restaurant operations and workplace organization.
- Worked as part of a team in a fast-paced environment.
- Maintained attention to detail while handling multiple tasks simultaneously.
Educación
Psychology – Pontificia Universidad Católica del Ecuador
High School Diploma – Unidad Educativa Marista (2020)
