Development and Outreach Manager - San Francisco Maritime National Park Association - San Francisco, CA
(2023-01 - 2026-01)
- Strengthened donor relations by maintaining a comprehensive and accurate donor database and overseeing timely gift acknowledgment communications
- Managed production and publication of Sea Letter magazine, coordinating content, design, and distribution
- Produced and distributed a monthly e-newsletter to 10,000+ constituents, improving outreach and organizational visibility
- Boosted fundraising revenue by writing and designing direct mail appeals and supporting multi-channel campaigns
- Secured in-kind donations by building partnerships with local businesses to support events and programs
- Enhanced outreach by designing marketing materials and managing website content updates
- Planned and executed fundraising events and campaigns
- Researched and prepared grant proposals under tight deadlines, supporting time-sensitive funding opportunities
- Led PR and marketing strategies for events, increasing attendance and public awareness
- Increased member retention and participation by managing and improving the membership program
- Expanded audience engagement by managing social media platforms and producing targeted digital content
Managing Editor, Sea Letter magazine - San Francisco Maritime National Park Association - San Francisco, CA
(2024-01 - 2026-04)
Assistant Managing Editor, Sea Letter magazine - San Francisco Maritime National Park Association - San Francisco, CA
(2023-01 - 2023-12)
Assistant Archival Producer - A Balcony on the World - San Francisco, CA
(2024-01 - 2024-12)
- Researched, documented, and organized archival footage used in the film A Balcony on the World about the history of the art and architecture of the San Francisco Maritime Museum Building.
Publisher - Attic Salt Press - San Francisco, CA
(2021-01)
- Founded a small independent publishing company.
Freelance Photography & Art - Self-employed - San Francisco, CA
(2015-01 - 2023-12)
- Delivered event, commercial photography (products, food), and art for clients
- Participated in curated exhibits in Seattle and Oakland
Member Services (Administrative Office) - Fine Arts Museums of San Francisco (De Young and Legion of Honor) - San Francisco, CA
(2010-01 - 2013-12)
Worked under the Assistant Director of Membership in the museum administrative offices.
- Data entry with Raiser's Edge, exhibit ticketing setup and web updates.
- Prepared training materials for three off-site call centers and helped troubleshoot issues.
- Worked with Development Department on events, including attendee tracking, check-in, coordination.
- Contributed to and sent out newsletters, keeping members informed about relevant news and updates.
- Resolved payment and account issues.
- Collaborated with various departments to develop strategies that improved overall engagement levels.
- Assisted in developing training materials for staff on best practices related to member services delivery, enhancing team performance overall.
- Enhanced member satisfaction by promptly addressing inquiries and providing solutions to concerns.
- Maintained accurate member records, ensuring timely communication and data-driven decision making.
- Assisted in the development of targeted marketing materials, boosting membership growth.
Credit Counselor - Consumer Credit Counseling Service of San Francisco (CCCSSF) - San Francisco, CA
(2008-01 - 2009-12)
- HUD Certified Housing Counselor, NACCC Certified Credit Counselor
- Provided financial counseling and education to individuals facing debt, housing, and budgeting challenges
- Delivered mandatory housing and bankruptcy counseling
Development Assistant - Natural World Museum (NWM) - San Francisco, CA
(2007-01 - 2008-12)
NWM was partnered with the United Nations to raise public awareness of climate change
- Assisted Director of Development with researching potential donors and event attendees, grant research
Account Assistant - UBS - San Francisco, CA
(2006-01 - 2007-12)
- Calculated cost basis and performed account analysis to support client portfolio management
- Drafted and edited client communications, ensuring accuracy and professionalism
- Maintained and updated client information in database systems to ensure data integrity
- Compiled a training manual to support onboarding and team efficiency
