٨٥ فرصة عمل لـ contact center في مصر محدّثة اليوم
فرصة عمل
· صفحة 1 / 5As a Contact Center Agent at HSBC, you will be the first point of contact for customers, providing professional support and solutions through inbound and outbound interactions. You will handle inquiries related to banking products and services, resolve issues efficiently, and ensure a positive custo
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you m
About Us HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever‑evolving world of travel. We drive growth for our clients and partners while removing friction from the end‑to‑end travel experience. Our cloud‑based technology platforms of
As a Contact Center Agent at HSBC, you will be the first point of contact for customers, providing professional support and solutions through inbound and outbound interactions. You will handle inquiries related to banking products and services, resolve issues efficiently, and ensure a positive custo
Seoudi SupermarketThe role oversees daily operations of the voice contact center teams, ensuring service quality, team performance, and customer satisfaction are consistently achieved. It focuses on coaching agents/team leaders, monitoring KPIs, handling escalations, and driving continuous improvement in customer exp
*Job Purpose:** Accountable for the strategic leadership, governance, and performance of all inbound customer interaction channels serving local and international markets. The role ensures operational excellence, scalable growth, superior customer experience, and cost efficiency while aligning inbou
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you m
As a Contact Center Agent at HSBC, you will be the first point of contact for customers, providing professional support and solutions through inbound and outbound interactions. You will handle inquiries related to banking products and services, resolve issues efficiently, and ensure a positive custo
As a Contact Center Agent at HSBC, you will be the first point of contact for customers, providing professional support and solutions through inbound and outbound interactions. You will handle inquiries related to banking products and services, resolve issues efficiently, and ensure a positive custo
About Us HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever‑evolving world of travel. We drive growth for our clients and partners while removing friction from the end‑to‑end travel experience. Our cloud‑based technology platforms of
Seoudi SupermarketThe role oversees daily operations of the voice contact center teams, ensuring service quality, team performance, and customer satisfaction are consistently achieved. It focuses on coaching agents/team leaders, monitoring KPIs, handling escalations, and driving continuous improvement in customer exp
Contact Center Agent – Turkish Speaker Location: NBS Company: Nestlé Egypt Full-time Purpose of Job: Provide timely resolution of all queries (HRBS & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center. Ensur
*Job Purpose:** Accountable for the strategic leadership, governance, and performance of all inbound customer interaction channels serving local and international markets. The role ensures operational excellence, scalable growth, superior customer experience, and cost efficiency while aligning inbou
Responsibilities Handle inbound calls from Banque Misr customers efficiently and in line with service standards Abide by SLAs, including average handling time, to resolve customer requests and complaints Manage and retain unsatisfied customers through effective problem-solving and service recovery R
Responsibilities Handle inbound calls from Banque Misr customers efficiently and in line with service standards Abide by SLAs, including average handling time, to resolve customer requests and complaints Manage and retain unsatisfied customers through effective problem-solving and service recovery R
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you m
Company Description Terra Solutions specializes in providing expert call center and customer support services, empowering businesses to connect with their customers and drive growth. Our team is dedicated to delivering exceptional service and building strong customer relationships. We prioritize bot
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you m
Key Responsibilities Customer Interaction & Service Excellence Handle inbound and outbound customer inquiries professionally and efficiently across all channels. Follow established scripts, SOPs, and workflows to ensure accurate and consistent service delivery. Ensure first‑contact resolution (F
The role ensures operational requirements are translated into effective staffing plans, recruitment requirements, schedules, and performance dashboards to achieve service level targets, customer satisfaction, and cost efficiency within Contact Center Department. Review daily workload and staffing re
ELARABY Group*Job Purpose:** Responsible for planning, monitoring, and enhancing the performance and operations of the contact center through effective workforce management, performance analysis, process optimization, and operational support. The role ensures the achievement of target service levels, improved op
Respond to (inbound& outbound) calls, emails, and online chats to address customer inquiries and resolve issues promptly. Provide accurate product or service information and assist customers with processes or troubleshooting. Manage and resolve customer complaints with professionalism and adhere
Respond to (inbound& outbound) calls, emails, and online chats to address customer inquiries and resolve issues promptly. Provide accurate product or service information and assist customers with processes or troubleshooting. Manage and resolve customer complaints with professionalism and adhere
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you m
Nawy Real EstateWe are seeking a skilled and motivated VoIP Engineer with hands-on experience in Asterisk (FreePBX), 3CX, and Zoom Phone to support, maintain, and enhance our contact center solutions. The ideal candidate will have strong technical expertise in VoIP systems, call routing, and integrations, along wit
TPJob Summary The Operations Supervisor is responsible for leading a team of Team Leaders and/or Customer Service Representatives to ensure the achievement of operational targets, client expectations, and service excellence standards. This role focuses on driving performance, maintaining high levels o
٢٠٠٬٠٠٠ ج.م. – ٣٢٠٬٠٠٠ ج.م.سنوياً
مستوى ثقة التقدير: Low
تقدير بناءً على بيانات السوق. قد تختلف الرواتب الفعلية حسب الخبرة والشركة والموقع.
اعثر على فرص عمل contact center في أبرز المدن في مصر