Abdo Mohamed

انا عبد الرحمن ٣٠ سنه لدي خبرة ف مجال المبيعات والكول سنتر

Warehouse & Operations Assistant at DMS Company (2023-01 – 2026-01)

• Monitored and organized stock movement within the warehouse
• Received and dispatched goods and ensured their accuracy and compliance
• Recorded and entered inventory data into the system
• Followed up on stock requirements and coordinated with other departments

Indoor Sales Representative at Er Collection (2019-01 – 2023-01)

• Presented and sold products to customers inside the branch in a professional manner
• Explained product features and benefits to help customers make informed purchase decisions
• Used upselling and cross-selling techniques to increase sales and encourage additional purchases
• Achieved strong performance and maintained consistent productivity over a long period
• Built good relationships with customers to indoor Sales indoor Sales at United Toyes (2018-07 – 2019-01)
• Assisted customers in identifying their needs and selecting suitable products
• Provided professional consultations on trampolines, playground equipment, and kids' area solutions
• Explained product features, specifications, and benefits
• Prepared quotations and followed up on customer orders
• Coordinated with the installation team to deliver and set up Kids' Areas and playground equipment
• Followed up with customers before and after the sale to ensure satisfaction
• Contributed to achieving sales targets while maintaining excellent customer relationships

Call Center Agent at Al Rai - Company (2018-06 – 2018-06)

• Communicated with customers to encourage them to repay outstanding debts through professional communication
• Explained available payment methods and installment plans to facilitate debt settlement
• Handled customer objections and persuaded clients in a respectful and professional manner
• Maintained and updated customer records and payment status in the system
• Followed up with customers to ensure they fulfilled their agreed payment commitments

Receptionist (Booking & Appointments) at Al-Mabarrat Hospital, El Asafra (2017-01 – 2018-01)

• Managed patient appointments through phone calls and walk-in visits
• Organized patient admissions and coordinated entry flow inside the hospital
• Entered and updated used medical consumables in the hospital system when applicable according to doctors' requests
• Ensured smooth patient registration and accurate data entry within the hospital system
• Supported front desk operations and assisted patients with inquiries

Assistant Floor Sales at Rashwan Awlad Hypermarket (2015-01 – 2017-01)

• Responsible for in-store sales, serving customers, organizing product displays, and arranging

Bachelor's in Law – University Alexandria (2020-01 – 2021-01)