Ahmed Adel

Results-driven Restaurant and Operations Manager with over 8 years of diverse experience across hospitality, customer relations, and media production. Certified AI Scrum Master and Certified Scrum Product Owner (CSPO) from the Scrum Alliance, applying Agile methodologies to optimize workflows and stakeholder collaboration.

Assistant Production Coordinator - Ntelligence Media Production

(2023-01 - 2024-12)

• Acted as the main link between creative, technical, and client teams to ensure smooth collaboration.
• Led daily stand-ups, progress updates, and sprint reviews to track milestones and resolve blockers.
• Prioritized tasks based on client goals and production limits to deliver results on time.
• Defined project requirements for major campaigns like Baaz and Maa El-Thahab Perfume.
• Tracked budgets, supplier schedules, and compliance for continuous process improvement.

Restaurant Manager - Morgan Seafood Restaurant

(2017-01 - 2023-12)

• Established and maintained strong supplier relationships and negotiated favorable terms.
• Led purchasing and inventory efforts, optimizing stock control and reducing costs.
• Managed accounting activities including budgeting, closing, and cost tracking.
• Recruited, trained, and supervised staff performance and scheduling.

Call Center & Sales Representative - Global Eagles Travel Services

(2016-01 - 2017-12)

• Conducted B2B sales outreach to corporations for hotel partnerships in the US.
• Negotiated special offers and bulk hotel packages for company travel departments.
• Managed inbound and outbound calls, ensuring professional communication.
• Prepared proposals and maintained CRM records for performance tracking.

Bachelor of Arts - Business Studies (Accounting) - Arab Open University (Validated by London South Bank University) (2020-12)