RAN and Core Performance Engineer at Vodafone Egypt (2023-11 – Present)
Monitoring KPIs for PS/EPC Nodes and Services. Expertise in monitoring and optimizing service and data KPIs using monitoring tools. Automation and dashboard creation using Python.
- Monitoring KPIs for PS/EPC Nodes (SGSN, GGSN, MME, SGW, PGW, SAPC, OCC, SDP, DNS, SBB, Datacom, Open Wave, IMS)
- Monitoring Services KPIs (VAS, Messaging, Roaming, Payment, Charging)
- Expertise in monitoring and optimizing service and data KPIs, as well as Datacom KPIs using tools such as SPLUNK Enterprise, SolarWinds, and Kibana / Elastic web apps
- Proven ability to automate alerts, create customized dashboards, and make updates to existing scripts using Python
- Responsible for providing support to 2nd line support teams such as VAS, messaging, payment, and charging teams, as well as the mobile internet team
- Experience in utilizing advanced features of Excel for data manipulation and analysis
Project Coordinator (Agile & Scrum) at Veipex – Digital Solutions (2022-11 – 2023-11)
Project-based role coordinating Agile projects, supporting sprint planning, and facilitating Scrum ceremonies to ensure smooth delivery.
- Coordinated Agile projects by supporting sprint planning, tracking progress, and ensuring clear communication between stakeholders and cross-functional teams
- Supported Scrum teams by facilitating sprint planning, daily follow-ups, sprint reviews, and retrospectives to ensure smooth delivery
- Assisted in backlog management, sprint reporting, and documentation while helping teams remove blockers and deliver on time
