Ali Elgendy

I was responsible for finding errors in the company's applications and solving problems that customers might encounter while using these applications. I was trained in website interface programming languages such as JavaScript, HTML, and CSS with the developer team.

Mobile Application Tester at Lambadeta for technology and smart solutions (2023-05 – 2023-11)

I was responsible for finding errors in the company's applications and solving problems that customers might encounter while using these applications. I was trained in website interface programming languages such as JavaScript, HTML, and CSS with the developer team.

IT help desk specialist at Elevate holding company (2025-09 – 2026-01)

I worked as an IT support specialist at a call center company specializing in tax collection, banking transactions, and telemarketing. My responsibilities included managing 500 computers (hardware and software), troubleshooting remote desktop application issues with external IT systems from other countries, resolving VPN problems, and fixing dialer issues such as DC softphones and VICI. I was responsible for most of the company's IT troubleshooting tasks.

Bachelor degree in computer sciences in Computer Sciences – Future academy, Cairo, Egypt (2012-09 – 2017-05)