Ashraf Arafat

Results-driven Human Resources Manager with 18+ years of experience across real estate, retail, and industrial sectors in Egypt and Saudi Arabia. Experienced in independently managing end-to-end HR operations for organizations with 200+ employees, including recruitment, payroll, personnel administration, employee relations, and labor law compliance. Proven ability to reduce employee turnover by fostering a fair and positive work environment and lower recruitment costs through internal promotion and talent development.

Experienced in implementing HR systems, streamlining organizational processes, improving role clarity, and directing employee requests to the appropriate departments. Skilled in HR policy development, workforce coordination, HR reporting, and ERP systems, including Oracle and Odoo.

Human Resources Manager at ZG Real Estate Development (2025-08 – Present)

• Participate in defining the main objectives of the institution and participate in their formulation
• Training the cadres working in administrative affairs on their work and transferring his experience to them so that they are qualified to replace him in the event of a vacancy.
• Submitting weekly, semi-monthly, monthly, semi-annual and annual reports to the Executive Director and General Manager and discussing these reports in regular senior management meetings.
• Review and approve the monthly payroll and payroll
• Approve vacation requests and appointment and dismissal decisions
• Responsible for announcing/informing all employees of management decisions after they have been approved
• Approval of all disbursement documents after being signed and reviewed by the financial manager
• Save all documents and data related to employees, update them permanently and in an orderly manner, and ensure the preservation of these documents and data.
• Supervises the steps of implementing the annual plan for training and developing the company's employees, in addition to supervising the program for periodic vacations allocated to employees and preparing the program as well.
• Applying the provisions contained in the human resources regulations, in terms of abuses that occur in the company by employees and their violations.
• Undertaking the task of signing and documenting contracts for new employees, in addition to verifying the availability of legal standards for compliance related to the employees of the institution.
• Monitor HR metrics (such as turnover rates and cost per hire)
• Review departmental budgets
• Organizing learning and development programs
• Ensure that HR staff handle employee requests and grievances in a timely manner
• Maintain HR procedures that comply with labor regulations

Human Resources Manager at Amaken Real Estate Marketing Company (2024-11 – 2025-08)

• Participate in defining the main objectives of the institution and participate in their formulation
• Training the cadres working in administrative affairs on their work and transferring his experience to them so that they are qualified to replace him in the event of a vacancy.
• Submitting weekly, semi-monthly, monthly, semi-annual and annual reports to the Executive Director and General Manager and discussing these reports in regular senior management meetings.
• Review and approve the monthly payroll and payroll
• Approve vacation requests and appointment and dismissal decisions
• Responsible for announcing/informing all employees of management decisions after they have been approved
• Approval of all disbursement documents after being signed and reviewed by the financial manager
• Save all documents and data related to employees, update them permanently and in an orderly manner, and ensure the preservation of these documents and data.
• Supervises the steps of implementing the annual plan for training and developing the company's employees, in addition to supervising the program for periodic vacations allocated to employees and preparing the program as well.
• Applying the provisions contained in the human resources regulations, in terms of abuses that occur in the company by employees and their violations.

Human Resources Manager at Sara ElBatta Dairy Factory (2023-04 – 2024-10)

• Participate in defining the main objectives of the institution and participate in their formulation
• Training the cadres working in administrative affairs on their work and transferring his experience to them so that they are qualified to replace him in the event of a vacancy.
• Submitting weekly, semi-monthly, monthly, semi-annual and annual reports to the Executive Director and General Manager and discussing these reports in regular senior management meetings.
• Review and approve the monthly payroll and payroll
• Approve vacation requests and appointment and dismissal decisions
• Responsible for announcing/informing all employees of management decisions after they have been approved
• Approval of all disbursement documents after being signed and reviewed by the financial manager
• Save all documents and data related to employees, update them permanently and in an orderly manner, and ensure the preservation of these documents and data.
• Supervises the steps of implementing the annual plan for training and developing the company's employees, in addition to supervising the program for periodic vacations allocated to employees and preparing the program as well.
• Applying the provisions contained in the human resources regulations, in terms of abuses that occur in the company by employees and their violations.
• Undertaking the task of signing and documenting contracts for new employees, in addition to verifying the availability of legal standards for compliance related to the employees of the institution.
• Monitor HR metrics (such as turnover rates and cost per hire)
• Review departmental budgets
• Organizing learning and development programs
• Ensure that HR staff handle employee requests and grievances in a timely manner
• Maintain HR procedures that comply with labor regulations

Human Resources Manager at NORMANDY SHOES Company; F16 Shoes Company (2017-08 – 2023-03)

• Managing two brands, Normandy and F16, with a total of 30 branches distributed within the governorates of Egypt.
• Participate in defining the main objectives of the institution and participate in their formulation
• Training the cadres working in administrative affairs on their work and transferring his experience to them so that they are qualified to replace him in the event of a vacancy.
• Submitting weekly, semi-monthly, monthly, semi-annual and annual reports to the Executive Director and General Manager and discussing these reports in regular senior management meetings.
• Review and approve the monthly payroll and payroll
• Approve vacation requests and appointment and dismissal decisions
• Responsible for announcing/informing all employees of management decisions after they have been approved
• Approval of all disbursement documents after being signed and reviewed by the financial manager
• Save all documents and data related to employees, update them permanently and in an orderly manner, and ensure the preservation of these documents and data.
• Supervises the steps of implementing the annual plan for training and developing the company's employees, in addition to supervising the program for periodic vacations allocated to employees and preparing the program as well.
• Applying the provisions contained in the human resources regulations, in terms of abuses that occur in the company by employees and their violations.
• Undertaking the task of signing and documenting contracts for new employees, in addition to verifying the availability of legal standards for compliance related to the employees of the institution.
• Monitor HR metrics (such as turnover rates and cost per hire)
• Review departmental budgets
• Organizing learning and development programs
• Ensure that HR staff handle employee requests and grievances in a timely manner
• Maintain HR procedures that comply with labor regulations

Personnel & Renewals Specialist - Human Resources Manager at Moussa Real State Company (2007-12 – 2017-05)

• managing the company account in all the governmental portals (social insurance-labor office-Muqeem-Tam-Absher) “Expert User for those portals”
• preparing all the necessary documents for all the governmental procedures
• On-boarding for new employees including and not limited to:
• Registering employees at HR database.
• Preparing for new employees orientation session.
• Enrolling new employees in the monthly payroll.
• Finalizing the process of sponsorship transfer as per Saudi labor regulations.
• Providing awareness sessions for the new joiners about the company policies and internal procedures.
• Keeping a close monitoring on governmental services provided by the third parties.
• Making sure of the provided services accuracy and quality.
• Keeping the level of the provided services up to the service level agreement.
• Improving the level of satisfaction towards HR operations services.
• Manage the employee performance
• Responsible for issuing or renewing commercial or subsidiary records of the company
• Responsible for opening and following up the file of the Saudi Labor Office
• Responsible for opening and following up the Saudi social insurance file
• Responsible for opening and following up the Saudi zakat and income file
• Responsible for opening and following up medical insurance for employees and car insurance
• Responsible for renewing residency or passports, annual leaves, and airline reservations for the company's
• Good experience on the Saudi wage saving system
• Good experience in social insurance in Saudi Arabia
• Good background of Saudi labor law

Degree in social work – Higher Institute of social work