Aya Shata

Dedicated Statistical Specialist with practical experience in data life-cycle management, including processing, validation, and analysis. Adept at ensuring data integrity and accuracy within fast-paced environments. Committed to applying statistical principles and technical proficiency to solve complex problems and support business intelligence initiatives.

E-commerce Specialist at GoSupps (2026-04 – Present)

• Cleaned, validated, and maintained supplier data using Microsoft Excel.
• Reviewed and updated product prices, weights, and promotional information.
• Organized cleaned datasets and distributed them to the team, resolving a supplier data backlog within two weeks.
• Monitored product data quality after publishing.
• Collaborated with vendors to resolve operational issues and improve workflow.
• Developed a marketing plan that contributed to a 50% increase in sales within three months.

Account Manager at Jameia Dot Com (2023-12 – 2026-03)

• Cleaned, validated, and maintained supplier data using Microsoft Excel.
• Reviewed and updated product prices, weights, and promotional information.
• Organized and cleaned datasets and distributed them to the team, resolving a supplier data backlog within two weeks.
• Monitored product data quality after publishing.
• Collaborated with vendors to resolve operational issues and improve workflow.
• Developed a marketing plan that contributed to a 50% increase in sales within three months.

Digital Chat Technical Support Agent at WE Telecom Egypt (2021-05 – 2023-11)

• Handled customer inquiries regarding landlines and internet services via digital chat.
• Managed customer complaints and connected with area managers to solve complex problems.

Technical Support Agent at WE Telecom Egypt (2021-05 – 2023-11)

• Responsible for handling all customer inquiries about their landlines and internet service.
• Resolved customer complaints and provided technical troubleshooting.

GSM Customer Care Representative at WE Telecom Egypt (2021-05 – 2023-11)

• Handled all customer inquiries about corporate lines and resolved customer complaints.

Receptionist & Management at Alqouds Lab, Alfath Lab (2017-06 – 2020-02)

• Responsible for making stock reports of chemical materials accounts and preparing general reports.

Bachelor of Commerce in Statistics – Al-Azhar University (2014-09 – 2018-08)