Esraa Ebrahim

A motivated and detail-oriented Teaching Assistant with strong experience across academia, human resources, quality assurance, media coordination, executive administration, customer service, marketing, and sales. Skilled in communication, organization, multitasking, and problem-solving, with the ability to perform effectively in both academic and corporate environments. Committed to continuous development and delivering high-quality performance

Teaching Assistant - Higher Institute of Media - Alexandria

(2022-01 - 2024-12)

• Assisted in teaching academic courses and supporting students.
• Contributed to academic supervision and departmental activities.
• Supported coordination of educational and administrative tasks.

Media Unit Officer - Higher Institute of Media - Alexandria

(2022-01 - 2022-12)

• Manawged and coordinated media content and communication activities.
• Supported digital communication and public relations tasks.
• Assisted in media coverage of events and activities.

General Coordinator of the Quality Assurance Unit Office - Higher Institute of Media - Alexandria

(2023-01 - 2023-12)

• Coordinating quality works and files for academic accreditation.
• Preparing reports and following up the implementation of quality standards.
• Organizing the administrative work of the unit

Human Resources Officer (Personnel Affairs Office) - Higher Institute of Media - Alexandria

(2024-01 - 2024-12)

• Managed employee records and personnel files.
• Handled administrative HR procedures and documentation.
• Assisted in attendance tracking and internal HR processes.

Marketing Executive - Cosmetics Company Hayat - Riyadh, Saudi Arabia

(2024-01 - 2024-12)

• Communicated with customers to introduce new offers and services
• Collaborated with design and photography teams to produce marketing content
• Participated in cosmetic events and exhibitions to promote the brand
• Coordinated with sales team to achieve business objectives.

Executive Assistant to the General Manager - Al Baddad Company - Riyadh, Saudi Arabia

(2024-01 - 2024-12)

• Managed executive schedule, meetings, and appointments.
• Handled correspondence and official documents.
• Prepared reports and administrative files.
• Coordinated meetings and followed up on tasks between departments and management.

Customer Service Officer - khalejiya marketing - Riyadh, Saudi Arabia

(2025-01)

• Handled customer inquiries and complaints promptly.
• Provided accurate product and service information.
• Ensured effective issue resolution and customer satisfaction.

Sales & Interior Decoration Coordinator - Abraj Altaj Decoration - Riyadh, Saudi Arabia

(2025-01)

• Displayed decoration products and communicated with clients professionally
• Achieved monthly sales targets and increased overall sales volume
• Coordinated with implementation team to ensure full customer satisfaction
• Prepared quotations and negotiated pricing with customers
• Managed customer follow-up and built long-term client relationships

Bachelor's Degree - Media - Journalism Department - Higher Institute of Media