Documents Controller at Al Safa General Contracting and Supplies Company (2019-01 – Present)
- Managed and organized project documentation to ensure seamless access for all team members.
- Designed and implemented customized classification and archiving systems tailored to project needs.
- Ensured document security and compliance with project standards and requirements.
- Streamlined workflows by enhancing document management processes.
Documents Controller at Concrete Plus – R5 Project, New Capital (2018-01 – 2019-12)
- Organized and archived project documentation to maintain data integrity.
- Provided administrative support to the team through efficient document handling.
- Improved interdepartmental documentation flow, contributing to operational efficiency.
- Assisted in preparing periodic reports related to documentation and processes.
Tele Sales Representative at Multi Care for Medical and Cosmetics (2016-01 – 2018-12)
- Contacted potential and existing customers to promote products and services using prepared scripts.
- Answered customer inquiries about products and company information.
- Assessed customer needs through targeted questions to provide tailored solutions and successfully close sales.
Call Center Agent at Orange Egypt (2014-01 – 2015-12)
- Managed a high volume of inbound and outbound calls in a timely and professional manner.
- Followed communication scripts to address various topics effectively.
- Identified customer needs, clarified information, and researched issues to provide solutions or alternatives.
- Capitalized on upselling opportunities to promote additional products and services.
