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Heba Hosny

Heba Hosny

Project Manager | Operations, Training & Team Leadership

كفاءة
Cairoعضو منذ ٢٥ مايو ٢٠٢٦
Project ManagementDelivery & Operations ManagementQuality Assurance & Metrics (KPIs)Client Communication & Stakeholder ManagementStakeholder CoordinationCross-functional CollaborationReporting & DocumentationTraining Program Design
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Project ManagementDelivery & Operations ManagementQuality Assurance & Metrics (KPIs)Client Communication & Stakeholder ManagementStakeholder Coordination

نبذة

Detail-oriented professional with 3+ years of hands-on experience in AI data annotation, quality assurance, and annotation operations. Proven track record of maintaining high accuracy rates and consistently meeting productivity targets across large-scale annotation projects. Strong ability to follow complex guidelines, apply precise labeling standards, and work independently in remote settings. Available for part-time and flexible remote annotation work.

الخبرة

Project Manager – AI Data Annotation at METI Group (2024-12 – 2026-01)

  • Manage workload allocation and capacity planning to ensure optimal utilization of resources and on-time delivery.
  • Manage a large-scale data operations project with 700+ employees, providing direct supervision and performance management for 20+ senior team members.
  • Developed and executed delivery plans, production forecasts, and deadlines in alignment with client expectations.
  • Acted as the primary point of contact with international clients through Slack, virtual meetings, and on-site visits.
  • Ensured continuous compliance with quality and delivery requirements over a 3-year ongoing project lifecycle.
  • Monitored daily and weekly outputs to track progress against delivery targets.

Operations Quality & Training Senior Team Lead at METI Group (2023-12 – 2024-12)

  • Improved average quality scores from 80–85% to 95–99%, exceeding the client's minimum requirement of 95%.
  • Led quality and training operations across multiple AI data annotation projects.
  • Designed and delivered live training sessions for 50+ team members and created recorded training materials used by 400–500 annotators.
  • Translated complex English client guidelines into clear Arabic training materials, improving understanding and accuracy.
  • Developed quizzes and assessment tools to evaluate readiness and knowledge retention.
  • Conducted live quality spot checks during production and provided real-time coaching and feedback.

Technical Team Leader – AI Data Annotation at METI Group (2023-01 – 2023-11)

  • Supervised daily annotation tasks, ensuring compliance with project rules and quality standards.
  • Organized workflows and task distribution to maintain efficiency and accuracy.
  • Collaborated with cross-functional teams to ensure timely delivery and quality alignment.

Geomatics Engineer – 3D Modeling at METI Group (2022-10 – 2022-12)

  • Converted processed laser scanning data into intelligent 3D models using plant design software.

التعليم

B.Sc. in Civil Engineering – Helwan University – Mataria Branch (2017 – 2022)

المهارات

Project ManagerOperationsTraining & Team Leadership

التقييمات

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