Senior Operations Manager
أرسل عرض عمل مباشرة لهذا المرشح
Leading an Operations team at Orange Business Services
•
Capable of enforcing Agile work model in team
•
Consistently maintain best customer experience
•
Escalation handling and NPS satisfaction
•
Team evaluation and flexibility ni finding solutions
•
•
Onboard new members with training and hiring documentation. •
Providing progressive constructive feedback for team members •
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
•
Developed detailed plans based on broad guidance and direction.
•
Set, enforced, and optimized internal policies to maintain
