Jeff Wright

Highly focused and goal oriented manager with over 5years of experience in the finance career. Looking to pursue a career opportunity which enables me to provide excellent service, apply knowledge of applied principles, and utilize my experiences in an impactful business industry.

ASSISTANT BRANCH MANAGER at MARINER FINANCE (2025-11 – Present)

• Deliver high quality customer service by assisting clients with inquiries, payments, and financial solutions
• Manage Daily cash handling operations, ensuring accuracy, security, and compliance with company policies.
• Conduct outbound calls to clients for account follow-ups, payments, and relationship building.
• Support branch manager in overseeing daily operations
• Handle high-volume inbound and outbound phone communications.

FRONT DESK at HOME2 SUITE BY HILTON (2025-08 – 2025-11)

• Greet and assist guest with check-in and check-out procedures.
• Handle guest inquiries and resolve issues promptly to ensure satisfaction.
• Manage guest reservations and cancellations using hotel booking software.
• Answer phone calls and respond to emails
• Prepare daily reports and balance cash drawers at the end of each shift

BRANCH MANAGER at HEART OF LOUISIANA FEDERAL CREDIT UNION (2024-02 – 2025-07)

• Oversaw Daily Operations of a high-volume banking branch, managing a variety of employees and maintaining compliance with all financial regulations.
• Processing Loans
• Streamlined branch procedures, reducing transaction errors and increasing operational efficiency.
• Managed branch audits with zero major findings.
• Pulling end-of-month branch reports
• Motivating and help assist with training for new team members.
• Coach and motivate team members on reaching and maintaining quarterly goals.

Branch Manager at Security Finance (2022-12 – 2024)

• Assist and report to the supervisor with day to day reports and operations.
• Maintain office cash with accuracy and security.
• Meet goals, such as growth, while providing outstanding customer service.
• Ensure prompt and accurate completion of the loan process and income tax returns.
• Maintain reporting and minimize delinquent debt through collection activities.
• Maintain compliance with state and federal lending regulations and Company policies and procedures.

Senior ASSISTANT Manager at Security Finance (2018-02 – 2022-02)

• Assist the manager in creating plans to accomplish company and department goals.
• Assist the manager in reviewing customers or potential customers' files for creditworthiness.
• work with manager in scheduling, recruiting, training, and evaluating employees.
• Guaranteeing 100% customer confidentiality and satisfaction in an effort that all customer needs are met.
• Making sure Customer's files are complete.
• Making daily bank deposits and cash drawer balancing.

General Manager at Burger King (2015-05 – 2018-02)

• Responsible for delivering annual sales and profit targets.
• Mentoring team members and monitoring employees while working
• Managed financial goal setting and budget targeting.
• Oversee a large number of employees
• Develop, motivate, and train employees in all aspects of the business.

– Tioga high school (2012-05)