Mariam Meragea

Handled customer inquiries, resolved complaints, and ensured high customer satisfaction. Supported daily store operations and maintained visual product displays.

Customer Service Representative at El Deep Group – Lane9 (2024-03 – 2026-09)

• Handled customer inquiries, resolved complaints, and ensured high customer satisfaction.
• Supported daily store operations and maintained visual product displays.

Sales Representative at Bingen / Mafaza (2023-05 – 2023-10)

• Assisted customers with product selection and promoted active sales on the floor.
• Maintained product arrangements and supported store operational tasks.

Ground Handling Trainee at Borg El Arab International Airport (2026-09 – 2026-09)

• Completed 10-day practical training in civil aviation procedures, passenger services, and ground operations.

Bachelor's Degree in Tourism & Hotel Management - Major in Business Administration of Airline Companies – Abu Qir Higher Institute for Tourism and Hotels (2022-10 – 2026-10)