Mohamed Ashraf

I graduated from CIC college (Canadian International College) Dual program (Egyptian & Canadian certificates) in the year 2022. My GPA is 3.4 (Excellent) and I’m fluent in English.

I have one and half years' experience dealing with customers. and I would like to work in public relation or Marketing to practice what I studied practically.

I live in Heliopolis, Cairo, Egypt.

Thanks

Borders for Human Development - Customer Service & Admin. Assistant

2020– 2021

• Welcoming students and directing them to their classes, assuring that classes start on time.
• Handling and developing a proper filling system for cash transactions, employee’s attendance, and money transfer.
• Responsible for the material’s inventory (Books – CDs).
• Providing customers and students with details over the phone and face to face.
• Contacting old students informing them with new offers.
• Resolving customer’s problems and disputes according to the company rules and assure Customer’s satisfaction.
• Applying penalties to customers and employees according to company rules and policy.
• Any other task as requested.

Canadian International College (CIC)

2018 - 2022

Bachelor’s degree in business administration (Major – Marketing)

GPA: 3.4 Excellent.