Mohamed Basel Mohamed

Sales assistant a trustworthy and conscientious who is able to multi-task, handle pressure, work as part of a team and most importantly inspire customers to make a purchase. With infectious enthusiasm and an inspirational style, Mohamed has used his extensive experience of the retail industry to develop superb organizational, problem solving and sales skills. He is an exceptional person who can explore new territories and push existing limits in the search for sales.

He is currently looking for a suitable sales assistant opportunity with a company that will not only challenge him professionally but also allow him to develop his knowledge & potential further and is willing to travel when required

Sales Assistant - Thutmose perfume Palace - Aswan, Egypt

(2019-08)

Provided personalized service to all customers who entered the store. It was here that I was truly able to showcase my love of customer service by ensuring they received the knowledge of all store promotions and special offers.

• Ensuring an exceedingly high level of customer service.
• Handling customer queries patiently and efficiently while dealing with any complaints. When the need arose, I escalated the situation to a manager.
• Ensured that the visual standards of the store met high standards.
• Strong organizational and planning skills with close attention to detail. Gained valuable experience in using effective sales techniques.
• Building great relationships with customers, colleagues, and suppliers.

Airline Ticketing Agent - Barcelona Travel & Tourism - Aswan, Egypt

(2016-01 - 2017-02)

• Handling flights reservations (Amadeus System).
• Made booking arrangements for clients in person, on the phone and online.
• Worked to diligently resolve booking and scheduling issues.
• Ensure that all booking procedures followed industry standards.
• Posted schedule changes online and informed clients directly.
• Monitored airline schedules and posted updates on the airline website.
• Issued personal, business and corporate bookings.
• Developed and implemented promotional strategies to boost airline bookings.
• Consistently offered a high level of customer service.

Bachelor of Law - Law - Aswan University (2019)