Mohamed M. Eldisawy

Results-driven operations and people management professional with 10+ years of progressive experience across operations management, commercial performance, team leadership, employee development, cross-functional coordination and business execution. Progressed from frontline operations into Store Manager and Performance Management responsibilities, leading teams, managing operational performance, coordinating stakeholders and supporting business launches across multiple locations. Experienced in translating business targets into execution plans, monitoring performance through structured reporting cycles, developing employee capabilities, improving operational efficiency and maintaining governance standards.

Proven commercial track record, including achieving EGP 4.3M in seasonal revenue against a EGP 3.0M target. Seeking managerial opportunities in Business Operations, Operations Management, Commercial Operations, Performance Management, Branch/Area Operations or other corporate leadership environments.

Store Manager at SHARWA | EL GHONEIM PROJECTS (2023-12 – Present)

• Lead day-to-day branch operations, workforce scheduling, delegation, training and performance follow-up.
• Manage commercial performance against revenue targets while maintaining operational and customer experience standards.
• Monitor sales performance, inventory, productivity and operational KPIs through structured performance reviews.
• Coordinate operational activities across Supply Chain, IT, Mall Community, Marketing, Media and other supporting functions.
• Coordinated governmental documentation, mall permissions, employee permissions and goods-entry requirements for branch operations.
• Supported new-location launches through operational preparation, staff training, store readiness and opening activities.
• Supported the City Stars branch launch in Cairo, including staff training, opening-ceremony coordination and store layout design.
• Coordinated with Social Media and Marketing teams to support branch launches and appropriate marketing coverage.
• Achieved 143% of seasonal sales targets. Which surpassed seasonal sales goals by 43%.
• Achieved 115% of performance targets during Summer 2024.
• Provided operational support to IT, Supply Chain, Mall Community, Media & Marketing and website moderation activities.
• Led the Display Group as Head Designer, overseeing store layout and visual presentation requirements.

Store Manager at XIMIVOGUE (2023-01 – 2024-12)

• Managed daily business operations, team productivity, commercial targets and KPI performance.
• Led staff scheduling, task allocation, training and performance development.
• Managed inventory, replenishment, customer issues and operational reporting.
• Maintained operational standards while driving branch performance against business objectives.

Store Deputy / Performance Manager / Shift Head at MINISO (2020-11 – 2023-12)

Progressive Leadership Career | Apr 2018 – 2023

• Progressed through five progressively responsible positions based on performance, taking on increasing responsibility for people development, operational execution and business performance.
• Managed shift-level operations and supported store leadership in achieving commercial and operational objectives.
• Took responsibility for performance management activities and structured follow-up across daily, weekly, monthly, quarterly and yearly performance cycles.
• Organized performance-improvement and skill-enhancement sessions for high-potential employees.
• Developed employee capabilities across sales, management, task handling, reporting, store presentation and operational execution.
• Designed mini-team competitions and engagement activities to strengthen team morale and support sales performance.
• Coordinated end-to-end shipment delivery and boarding processes with relevant shipment stakeholders.
• Supported store closure activities and maintained governance standards across store operations, employee adherence and workplace safety.
• Supported cost-efficiency initiatives through effective store and stockroom management.
• Received consecutive Best Display awards across five months for store presentation and visual execution.
• Recognized for Best Cost-Sufficient Store through maintaining an efficient, clean and well-preserved working environment while reinforcing governance and safety standards.

Store Manager's Assistant at MINISO (2019-05 – 2020-11)

Training Assistant – New Hires at MINISO (2019-02 – 2019-05)

Head Cashier at MINISO (2018-10 – 2019-02)

Retail Agent at MINISO (2018-04 – 2018-10)

Business Partner / Co-Owner at INDEPENDENT CLOTHING BUSINESS | STANLEY (2017-01 – 2018-12)

• Co-managed day-to-day business operations with responsibility for sales, purchasing, inventory, customer service and commercial decisions.
• Participated in business planning and operational decision-making across multiple aspects of the business.

Visual Merchandising Assistant at U.S. POLO ASSN. (2016-01 – 2017-12)

• Supported visual merchandising, product presentation, sales operations and customer experience.

Sales Associate at RALPH LAUREN | DEZINIA MALL (2015-01 – 2016-12)

• Delivered customer service and sales support while maintaining product presentation and store organization standards.

Bachelor of Law in Law – Faculty of Law